# 22nd Annual Customer Contact West

- Dates: 12 July 2027 to 14 July 2027
- Location: JW Marriott Starr Pass Tucson, AZ, Tucson

## Official links

- [Official website](https://www.customercontactmindxchange.com/west/)
- [Registration](https://www.customercontactmindxchange.com/west/register/)
- [Agenda](https://www.customercontactmindxchange.com/west/agenda/)

## Topics

- From CSAT to Predictive CX
- The Human and AI Workforce Rebalance

Source: https://www.luminik.io/events/annual-customer-contact-west-tucson-2efffa053e72/