# Call & Contact Centre Expo

- Dates: 18 November 2026 to 19 November 2026
- Location: ExCel, London, United Kingdom
- Address: Royal Victoria Dock 1 Western Gateway London E16 1XL
- Organizer: ROAR B2B LIMITED
- Expected attendance: 3,500

## About

This is Europe's leading contact centre expo. It is attended by call and contact centre professionals and industry leading suppliers.

## Official links

- [Official website](https://www.callandcontactcentreexpo.co.uk)
- [Registration](https://www.callandcontactcentreexpo.co.uk/visit/register-interest)
- [Agenda](https://www.callandcontactcentreexpo.co.uk/sessions-2025)

## Topics

- AI/Chat bots
- BPO / Outsourcing
- Omni channel
- Multi-channel communications
- Hardware
- Customer experience
- Unified communications
- CUSTOMER ENGAGEMENT
- DATA-DRIVEN STRATEGY
- OMNI-CHANNEL EXPERIENCE
- CUSTOMER JOURNEY MAPPING
- CUSTOMER SUPPORT

## Sponsors and partners

- CCMA
- 8x8
- Amazon Web Services
- GENESYS
- ITIDA
- Kerv
- nextiva
- Nice
- Verint
- Webex by Cisco
- Content Guru
- Peopleware
- Call Centre Helper
- CCMA Awards
- CX Today
- ECCCSA
- Get out of Wrap
- Technology Reseller News
- The Contact Centre & Customer Services Summit
- The Knowledge Group

## Where to stay

- **The Clermont**: 70 m from the venue, London, WC2N 5HX
  - [Hotel website](https://www.theclermont.co.uk/charing-cross/)
- **The Z Hotel Trafalgar**: 170 m from the venue, 53 Chandos Place, London
  - [Hotel website](https://www.thezhotels.com/hotels/trafalgar/)
  - Phone: +44 20 3841 0872
- **Citadines Trafalgar Square**: 170 m from the venue, 18-21 Northumberland Avenue, London, WC2N 5EA
  - [Hotel website](http://www.citadines.com/uk/london/trafalgar_square.html)
  - Phone: +44 20 7766 3700
- **Hotel The Grand at Trafalgar Square**: 180 m from the venue, London
- **Club Quarters Hotel**: 180 m from the venue
- **hub by Premier Inn**: 200 m from the venue, 110 St Martin's Lane, London, WC2N 4BA
  - [Hotel website](https://www.premierinn.com/gb/en/hotels/england/greater-london/london/hub-london-covent-garden.html)
- **St Martins Lane Hotel**: 220 m from the venue, 45 St Martin's Lane, London, WC2N 4HX
  - [Hotel website](https://all.accor.com/hotel/B5D3/index.fr.shtml)
  - Phone: +44 20 7300 5500
- **Great Scotland Yard Hotel**: 240 m from the venue, 5 stars, 3-5 Great Scotland Yard, London, SW1A 2HN
  - [Hotel website](https://www.hyatt.com/unbound-collection/en-US/lhrub-great-scotland-yard)
  - Phone: +44 2079254700

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Source: https://www.luminik.io/events/call-contact-centre-expo-london-800b8c405c5a/