# CCW Executive Exchange Summer US 2026

- Dates: 5 August 2026 to 7 August 2026
- Location: Radisson Blu Aqua Hotel Blue, Chicago, United States
- Organiser: Customer Management Practice

## Who attends

Premier Invite-Only Event for Senior-Level CX and Customer Contact Executives

_As described by the organiser._

## Official links

- [Official website](https://www.ccwexchangeaugust.com/)
- [Registration](https://www.ccwexchangeaugust.com/settings/ticket)
- [Agenda](https://www.ccwexchangeaugust.com/agenda/speakers/3913993)

## Topics

- AI
- Automation
- Design
- Retail
- Leadership
- Entrepreneur
- Strategy
- Business
- Startup
- Hospital
- Consumer
- SPAC

## Speakers

- Andy Dunn, Bonobos
- Frid Edmond, SVP, Customer Engagement Centers, Marriott International
- Mark Killick, SVP, Experiential Operations, Shipt
- Lisa Griffin, Chief Consumer Officer, University Hospitals
- Geoff Burbridge, Human Edge Advisory LLC
- Ms. Anusha Anantharaman, Chief Innovation Officer, NYC Department of Education
- Karen Slusher, Chief Experience Officer, Azure Farms, Inc
- Chad Aronson, Global Head of Intelligent Automation COE, Uber
- Susie Cebulla, VP, Operations Member Services, Blue Cross Blue Shield of Minnesota
- Lee Aronson, Senior Director, PMO, Blue Shield of California
- Neil Aronson, Coinbase
- Mr. Sateesh Challa, Head of Digital Transformation Office, Societe Generale
- Antoinette Staples Branch, McKesson
- Traci Lamm, Azure Standard
- Dee Kohler, Centene
- Erin Poserina, Burger King
- Dr. Kathy Denton, Director, Patient Experience, MD Anderson Cancer Center
- Mr. Denny Prvu
- Paul Grubic, Director, Contact Center Operations, GE Appliances
- Tipu Swaran, Discover

## Where to stay

- **Jaslin Hotel**: 1.3 km from the venue, 261 West Cermak Road, Chicago, 60616
  - [Hotel website](https://www.jaslinhotel.com/)
- **Benedictine Bed and Breakfast**: guest house, 1.4 km from the venue, 3111 South Aberdeen Street, Chicago, 60608
  - [Hotel website](https://chicagomonk.org/visit-us/benedictine-bed-breakfast/)
  - Phone: +1-888-539-4261 x202
- **SpringHill Suites Chicago Chinatown**: 1.5 km from the venue, 2357 South Wentworth Avenue, Chicago, 60616
  - [Hotel website](https://www.marriott.com/en-us/hotels/chisn-springhill-suites-chicago-chinatown/overview/)
  - Phone: +1 312-766-9668
- **The Polo Inn**: motel, 1.8 km from the venue, 3322 South Morgan Street, Chicago, 60608
  - [Hotel website](https://thepoloinn.com/)
- **Wyndham Chicago McCormick Hotel**: 1.9 km from the venue, 11 West 26th Street, Chicago, 60616
  - [Hotel website](https://www.wyndhamhotels.com/wyndham/chicago-illinois/wyndham-chicago-mccormick/)

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Source: https://www.luminik.io/events/ccw-executive-exchange-summer-chicago-d9f93c187db5/