# CCW UK Summit

- Dates: 10 May 2027 to 12 May 2027
- Location: Novotel London West, London, United Kingdom
- Organiser: IQPC
- Expected attendance: 300

## About

The CCW UK Summit is an event focused on delivering a unified customer experience by addressing challenges such as fragmented data, organizational silos, legacy systems, and privacy expectations. It is designed for leaders, innovators, and practitioners in customer experience and related fields.

## Official links

- [Official website](https://europe.customercontactweekdigital.com/events-ccw-uk)
- [Registration](https://europe.customercontactweekdigital.com/events-ccw-uk/packages-and-pricing)
- [Agenda](https://europe.customercontactweekdigital.com/events-ccw-uk/agenda-mc)

## Topics

- Scaling AI, automation and productivity gains
- Data unification, insight and customer understanding
- Workforce transformation, skills and change adoption
- Personalisation, engagement and growth
- Omnichannel delivery and continuous journey improvement

## Where to stay

- **The Clermont**: 70 m from the venue, London, WC2N 5HR
- **The Z Hotel Trafalgar**: 170 m from the venue, 53 Chandos Place, London
  - [Hotel website](https://www.thezhotels.com/hotels/trafalgar/)
  - Phone: +44 20 3841 0872
- **Citadines Trafalgar Square**: 170 m from the venue, 18-21 Northumberland Avenue, London, WC2N 5EA
  - [Hotel website](http://www.citadines.com/uk/london/trafalgar_square.html)
  - Phone: +44 20 7766 3700
- **Hotel The Grand at Trafalgar Square**: 180 m from the venue, London
- **Club Quarters Hotel**: 180 m from the venue
- **hub by Premier Inn**: 200 m from the venue, 110 St Martin's Lane, London, WC2N 4BA
  - [Hotel website](https://www.premierinn.com/gb/en/hotels/england/greater-london/london/hub-london-covent-garden.html)
- **St Martins Lane Hotel**: 220 m from the venue, 45 St Martin's Lane, London, WC2N 4HX
  - [Hotel website](https://all.accor.com/hotel/B5D3/index.fr.shtml)
  - Phone: +44 20 7300 5500
- **Great Scotland Yard Hotel**: 240 m from the venue, 5 stars, 3-5 Great Scotland Yard, London, SW1A 2HN
  - [Hotel website](https://www.hyatt.com/unbound-collection/en-US/lhrub-great-scotland-yard)
  - Phone: +44 2079254700

## Related events

- [London International Youth Science Forum (LIYSF)](https://www.luminik.io/events/london-international-youth-science-forum/)
- [Corporate Governance: Compliance, Control & Risk Management](https://www.luminik.io/events/corporate-governance-compliance-control-risk-management-london/)
- [International Conference on Engineering Technology, Applied Sciences, Computing & Networking (EACN)](https://www.luminik.io/events/international-conference-on-engineering-technology-applied-sciences-computing-networking/)
- [International Conference on Research in Social Science, Economics and Business Sustainability (RSEB)](https://www.luminik.io/events/international-conference-on-research-in-social-science-economics-and-business-sustainability-london-b50f09be3877/)
- [Bloomsbury Book Fair](https://www.luminik.io/events/bloomsbury-book-fair/)
- [Bootstrap Conference](https://www.luminik.io/events/bootstrap-conference-london/)

Source: https://www.luminik.io/events/ccw-summit-london-804079b527a0/