# Chief Customer Officer Summit | Boston

- Dates: 22 September 2026 to 23 September 2026
- Location: The Westin Copley Place, Boston, United States
- Organiser: Customer Success Collective
- Industry: SaaS

## About

Meet C-suite and VP peers at Chief Customer Officer Summit Boston this August for the 1 day conference designed to accelerate your leadership growth.

## Official links

- [Official website](https://events.customersuccesscollective.com/location/ccoboston)
- [Registration](https://events.customersuccesscollective.com/location/ccoboston/register)
- [Agenda](https://events.customersuccesscollective.com/location/ccoboston/agenda)
- [Call for speakers](https://events.customersuccesscollective.com/location/ccoboston/requesttospeak) (deadline unverified, check the call)

## Topics

- Value realization
- Strategic AI
- Stakeholder engagement
- Customer-centricity
- Data-driven insights
- Strategies to scale

## Speakers

- Kristi Faltorusso, Chief Customer Officer
- Ben Malki, VP, Customer Success, Americas, Mastercard
- Daven Govender, Group Director Customer Experience, Digicel
- Emily Haahr, Chief Customer Officer, Plaid
- Dev Worah, SoftServe
- Rebecca Holland, VP, Global Customer Success, Vimeo
- Jenna McLaughlin, Pendo
- Sandra Cruz, VP, Customer Success, Donnelley Financial Solutions
- Lukas Alexander, VP, Customer Success, ChurnZero
- MunMun Malik, Vice President, Customer Success Operations, PTC
- Kelsey Stoker, VP, Customer Experience, Granite Telecommunications
- Jessica Szivos, VP, Customer Success, Invisory
- James Lemonias, SVP of Customer Success, Nasuni
- Kevin Morris, VP, GTM, Rippit
- Brian May, Voice Automation Lead, Ada
- Scott Temme, GTM, Rippit
- William Chesser, CCO, Virta Health

## Related events

- [C-Level Technology Leadership Summit Boston 2026](https://www.luminik.io/events/c-level-technology-leadership-summit-boston-612709451c0a/)
- [New England Water Works Association Annual Conference (NEWWA Annual Conference)](https://www.luminik.io/events/new-england-water-works-association-annual-conference/)
- [ACCP Annual Conference 2026](https://www.luminik.io/events/accp-annual-conference-boston/)
- [Startup Boston Week 2026](https://www.luminik.io/events/startup-boston-week-45e83b4714ab/)
- [Annual Neuropsychiatric Drug Development Summit](https://www.luminik.io/events/annual-neuropsychiatric-drug-development-summit-boston/)
- [Annual Targeted Radiopharmaceuticals Supply Chain and Manufacturing Summit](https://www.luminik.io/events/annual-targeted-radiopharmaceuticals-supply-chain-and-manufacturing-summit-boston/)

Source: https://www.luminik.io/events/chief-customer-officer-summit-boston-73550d14ccb9/