# Chief Customer Officer Summit | San Francisco

- Dates: 24 September 2026
- Location: Hyatt Regency San Francisco Airport, San Francisco, United States
- Address: 1333 Old Bayshore Highway Burlingame
- Organiser: Customer Success Collective
- Industry: SaaS
- Expected attendance: 95

## About

Join your CCO peers in San Francisco for this unmissable community gathering of customer leaders at the ultimate networking and learning conference.

## Who attends

Join this invite-only event created by customer leaders, for customer leaders.

_As described by the organiser._

## Official links

- [Official website](https://events.customersuccesscollective.com/location/ccosanfrancisco)
- [Registration](https://events.customersuccesscollective.com/location/ccosanfrancisco/register)
- [Agenda](https://events.customersuccesscollective.com/location/ccosanfrancisco/agenda)
- [Call for speakers](https://events.customersuccesscollective.com/location/ccosanfrancisco/requesttospeak) (deadline unverified, check the call)

## Topics

- AI-driven org change
- NRR accountability at board level
- revenue ownership
- scaling without adding headcount
- accelerate growth through increased customer satisfaction
- prove the strategic value of your customer function
- Value realization

## Speakers

- Sean Cox, VP, Customer Success, Workday
- Melissa Goldstein, Vice President of Customer Success, Mastercard
- Emily Garza, Chief Customer Officer
- Natalie Wolf, GTM Leadership, Anthropic
- Mike Merit, Chief Customer Officer, Planet
- Maranda Dziekonski, Chief Customer Officer, Fexa
- Kristi Faltorusso, Chief Customer Officer
- Benjamin Stidham, Vice President of Account Management, CivicPlus
- Daniel Silverstein, Global SVP of Customer Success and Head of Business, Carta
- Marty Kausas, Pylon
- Ishan Gupta, SVP of Customer Success, Zinier
- Karen Lazarou, Head of Customer Success, Amdocs

## Sponsors and partners

- OnRamp
- Gainsight
- Hook
- LearnUpon
- Pendo
- Clozd
- Tingono

## Where to stay

- **Inn at Market**: 190 m from the venue, 1412 Market Street
  - [Hotel website](https://innatmarket.com)
- **Edwardian Hotel**: 270 m from the venue, 1668 Market Street, San Francisco, 94102
  - [Hotel website](https://www.edwardiansf.com/)
  - Phone: +1 415-864-1271
- **Inn at Gough**: 290 m from the venue, 135 Gough Street, San Francisco, 94102
  - [Hotel website](https://www.innatgough.com/)
  - Phone: +1-415-890-4235
- **Hayes Valley Inn**: 410 m from the venue, 417 Gough Street
  - [Hotel website](https://www.hayesvalleyinn.com/)
  - Phone: +1-415-431-9131
- **Ram’s Hotel**: 420 m from the venue, 80 9th Street, San Francisco, 94103
- **Chase Hotel**: 440 m from the venue, 1278 Market Street
- **Donnelly Hotel**: 460 m from the venue, 1272 Market Street, San Francisco
- **Inn at the Opera**: 480 m from the venue, 333 Fulton Street, San Francisco, 94102

## Related events

- [The Annual Korea-America Student Conference](https://www.luminik.io/events/the-annual-korea-student-conference-san-francisco/)
- [Crane Signal Person Training](https://www.luminik.io/events/crane-signal-person-training/)
- [SayWhatClub Convention (SWC)](https://www.luminik.io/events/saywhatclub-convention-san-francisco/)
- [DFI's Traveling Lecturer - San Francisco](https://www.luminik.io/events/dfi-s-traveling-lecturer-san-francisco/)
- [Go2MarketEdge 2026](https://www.luminik.io/events/go2marketedge-san-francisco-a8d08ced4b81/)
- [National Association of Postal Supervisors National Convention](https://www.luminik.io/events/national-association-of-postal-supervisors-national-convention-san-francisco/)

Source: https://www.luminik.io/events/chief-customer-officer-summit-san-francisco/