# Contact Centre & Customer Services Summit Manchester 2026

- Dates: 14 September 2026 to 15 September 2026
- Location: The Manchester Deansgate Hotel, Manchester, United Kingdom
- Organiser: Forum Events

## Who attends

This focused contact centre event is specifically designed for senior managers and directors who are actively sourcing new tools and strategies to improve their customer service operations, streamline their contact centres, and enhance the overall customer experience.

_As described by the organiser._

## Official links

- [Official website](https://contactcentresummit.co.uk/)
- [Registration](https://contactcentresummit.co.uk/delegates-booking-form)

## Topics

- AI
- Privacy
- Security
- Professional Development
- Hotel
- Industry
- Customer Service
- Analytics
- Development
- Power
- Networking
- Youtube

## Where to stay

- **Travelodge**: 100 m from the venue, 31 Piccadilly, Manchester, M1 1LU
  - [Hotel website](https://www.travelodge.co.uk/hotels/581/Manchester-Piccadilly-hotel)
- **The Merchants Hotel**: 120 m from the venue, Back Piccadilly, Manchester, M1 1HP
- **Mercure Manchester Piccadilly**: 130 m from the venue, Portland Street, Manchester, M1 4PH
- **Sachas**: 140 m from the venue, 12 Tib Street, Manchester, M4 1SH
- **Ibis Styles - Manchester Portland Hotel**: 160 m from the venue, 3-5 Portland Street, Manchester, M1 6DP
- **Gardens Hotel**: 170 m from the venue, 55 Piccadilly, Manchester, M1 2AP
- **The Britannia Hotel**: 220 m from the venue, Portland Street, Manchester, M1 3LA
  - [Hotel website](https://www.britanniahotels.com/hotels/the-britannia-hotel-manchester)
- **The Light Boutique ApartHotel**: 220 m from the venue, 20 Church Street, Manchester, M4 1PN

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Source: https://www.luminik.io/events/contact-centre-customer-services-summit-manchester-0edff4ee56fa/