# Customer Contact Week attendees

Speakers and sponsors named on public listings.

Public listings for Customer Contact Week name 49 speakers and 59 organizations. The organizations are 13 sponsors and 46 companies on stage.

Last checked 2026-09-06. 25 January 2027 to 27 January 2027, Royal Randwick Racecourse Sydney, Australia, Orlando, United States.

## Speakers (49)

- Toby Ellis
- Mahendra Mane, Customer Solutions Architect, Vonage
- Mitchell Palmer, Chief Operating Officer, Aussie Industries
- Kate Dalton, Chief Customer Officer, Compass Education
- Eric Cheng, Enterprise Architect, Komatsu Australia Pty Limited
- Leo Hede, Kids Helpline Manager, Yourtown
- Miguel Murillo, Global Customer Service Director, Avanos Medical
- Sarah Chamberlain, Head of Customer Operations, Australian Motoring Services
- Claire Cunningham, Founder and Managing Director, The Customer Connexion /Coles
- Laurence Fonsdituri, Head of Client Growth, Noble Oak
- Raj Shah, Country Manager, ANZ, Vonage
- Basil Botoulas, Senior Vice President of Sales - APJI, Sprinklr
- Agnes So, Chief Customer and Product Officer, HotDoc
- Paul Judd, Senior Solution Architect, Optus
- Kris Ram, Chief Executive Officer, CDM Direct
- Shehara Hapugalle, CX Specialist, Zoom
- Kumar Ashutosh, Principal Program Manager, Microsoft
- Amar Roomi, Chief Technology Officer, Blue Zebra Insurance
- Deanna Jackson, Capricorn Society
- Christopher Connolly, Director, Presales Engineering APJ, Twilio
- Kerry McCarty, Customer Service Manager / Lead, Z Energy NZ
- Graeme Ireland, Senior Workforce Optimisation Manager, WooliesX
- Jacky Karam, Manager Omni-Channel Services, P&N Bank
- Rachel Lane, Head of Customer Support, The Lottery Office
- Matt Murdoch, Chief Customer Officer, Passport Card
- Cara Pring, Digital and Customer Experience Director, Winc Australia
- Craig Mendel, Senior Manager of Information Technology and Customer Experience, Uniting
- Sarah Dale, Retail Growth & Planning Manager, BCU Bank
- Kim Phillips, Head of Customer Operations and Tyro Health, Tyro
- Amy-Lauren Saad, Manager, Customer Support, Cleanaway Waste Management
- Alicia George, Head of Customer Care ANZ, Lifehealthcare
- Cherie Cameron, Head of Workforce Optimisation, RACV
- Damian Purvis, Engagement and Development Lead, Powershop
- MD Kabir, Group Customer Experience Manager, Sutton Tools
- Daniel Tollenaere, Chief Operating Officer, Story House Early Learning
- Marie Andriopoulos, Manager Customer Service and Experience, VETASSESS
- Kanika Puri, Chief Operating Officer, Fast Cover
- Wes Self, Chief Operating Officer, GMHBA
- Sian Howatson, Head of Customer Insights & Automation, Swyftx
- Vanessa Lyngsted, Manager Customer Contact Services, Social Futures
- Brooke McKenzie, Head of Service Centre, NTI - National Transport Insurance
- Helen Crossan, General Manager of Member Services, Australian Retirement Trust
- Kirsty Robinson, Customer Experience Director, TAFE Queensland
- Telena Thompson, AD Student Experience, University of the Sunshine Coast
- Leonna Sanderson, Chief Operations Officer, Equifax ANZ
- Sean Richards, Call Centre Operations Manager, Powershop
- Roy Hazelwood, Customer Service Manager, Anglicare Sydney
- Ashley Humphrey, Head of Customer Operations, Aurora Energy
- Andrew Cannington, General Manager APAC, Cresta

## Sponsors and partners (13)

- Outsource Fiji
- HCLTech
- Zendesk
- Insight
- Velrada
- TCN
- Voxworks
- Plain English Foundation
- CCW Digital
- Customer Service Institute of Australia (CSIA)
- CX Today
- CXFocus
- CRMXchange

## Companies on stage (46)

- Vonage
- Aussie Industries
- Compass Education
- Komatsu Australia Pty Limited
- Yourtown
- Avanos Medical
- Australian Motoring Services
- The Customer Connexion /Coles
- Noble Oak
- Sprinklr
- HotDoc
- Optus
- CDM Direct
- Zoom
- Microsoft
- Blue Zebra Insurance
- Capricorn Society
- Twilio
- Z Energy NZ
- WooliesX
- P&N Bank
- The Lottery Office
- Passport Card
- Winc Australia
- Uniting
- BCU Bank
- Tyro
- Cleanaway Waste Management
- Lifehealthcare
- RACV
- Powershop
- Sutton Tools
- Story House Early Learning
- VETASSESS
- Fast Cover
- GMHBA
- Swyftx
- Social Futures
- NTI - National Transport Insurance
- Australian Retirement Trust
- TAFE Queensland
- University of the Sunshine Coast
- Equifax ANZ
- Anglicare Sydney
- Aurora Energy
- Cresta

## Frequently asked

### Who is listed for Customer Contact Week?

Public listings for Customer Contact Week name 49 speakers and 59 organizations. The organizations are 13 sponsors and 46 companies on stage.

### Is there an attendee list for Customer Contact Week?

This page shows the listed speakers and sponsors. Registration lists are held by the organizer. Request a target list to plan who to meet.

### Which speakers are listed for Customer Contact Week?

49 speakers are named on public listings for Customer Contact Week, including Toby Ellis; Mahendra Mane (Customer Solutions Architect, Vonage); Mitchell Palmer (Chief Operating Officer, Aussie Industries).

### Which sponsors are listed for Customer Contact Week?

13 organizations are named on the sponsor and partner listings for Customer Contact Week, including Outsource Fiji, HCLTech, Zendesk, Insight, Velrada.

### When and where is Customer Contact Week?

25 January 2027 to 27 January 2027 at Royal Randwick Racecourse Sydney, Australia, Orlando, United States.

Named here and want a correction or removal? Tell us: https://www.luminik.io/report/?event=Customer%20Contact%20Week&path=%2Fevents%2Fcustomer-contact-week-orlando%2Fattendees%2F&reason=removal

Source page: https://www.luminik.io/events/customer-contact-week-orlando/attendees/
Event page: https://www.luminik.io/events/customer-contact-week-orlando/