# Customer Success Summit | Sydney

- Dates: October 2026
- Location: Sydney, Australia
- Organiser: Customer Success Collective
- Industry: SaaS
- Expected attendance: 100

## About

Join your customer success peers in Sydney for this unmissable community gathering at the only networking, learning & development conference you need.

## Who attends

A community of senior decision-makers

_As described by the organiser._

## Official links

- [Official website](https://events.customersuccesscollective.com/location/sydney)
- [Registration](https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHF1iWNfYFHBFSWFSJZtXywst7HTe-94gYpPimDq9CuLNmn4_w4CF0tcJAKshm2YEHmJYWh716mbTLywF739t5rjmRlZN2hSQKcQDCFqdhYbnkc0Ntt3qZMaZptG6AN0Gk08lJu5gqnhW1BJOKKe8V2iEG1aFiJ)
- [Agenda](https://events.customersuccesscollective.com/location/sydney/agenda)
- [Call for speakers](https://events.customersuccesscollective.com/location/sydney/requesttospeak) (deadline unverified, check the call)

## Topics

- Accelerate time-to-value
- Scale beyond headcount

## Speakers

- Nate Hanmer, Regional Vice President, Customer Success, Seismic
- Lorenzo Serva, Director of Customer Success, Sumo Logic
- Elian Priel Rechman, Regional Director Customer Success, Monday.com
- Isha Narayan, Head of Customer Success, Qualtrics
- Simonetta Sarogni, Director, Customer Success, Sinch
- Elise Franklin, Senior Director, Customer Success, Korn Ferry
- Megan Kennedy, Head of Customer Success, Dayforce
- Peter Behrendt, Chief Customer Officer, Serco
- Ashish Mehta, Customer Success Manager, Cornerstone
- Catherine Ballantyne, APAC Director, Customer Success, GitLab
- Richard Burton, VP Customer Success APAC, RELEX Solutions

## Sponsors and partners

- Gainsight
- Pylon

## Ticket pricing

AUD 400

## Where to stay

- **The Fullerton Hotel**: 40 m from the venue
  - [Hotel website](https://www.fullertonhotels.com/fullerton-hotel-sydney)
- **Grace Hotel**: 200 m from the venue, 77 York Street
  - [Hotel website](https://gracehotel.com.au/)
- **SKYE Suites**: 230 m from the venue, 5 stars, 300 Kent Street
  - [Hotel website](https://skyesydney.com.au)
  - Phone: +61 2 9052 7588
- **Megaboom Hotel**: 260 m from the venue, 93 York Street, 2000
- **Adina Grand**: 280 m from the venue, 280 George Street
- **The Tank Stream Sydney**: 290 m from the venue, 97 Pitt Street, 2000
- **Siesta Sydney**: 310 m from the venue, 301 Kent Street
  - [Hotel website](https://siestasydney.com.au/)
  - Phone: +61 2 9279 2104
- **Radisson Plaza Hotel**: 320 m from the venue, 27 O'Connell Street, 2000
  - Phone: +61 2 8214 0000

## What people are saying

- [Satya Mishra | Customer Success Summit 3.0](https://www.youtube.com/watch?v=W1IuN69MmeA)
  - Customer Success 3.0 has been a platform to bring leaders, experts, and professionals from the ITSM industry together — not just to discuss, but to co-create...
- [SAP Customer success summit | Showcasing Innovation and Expertise](https://www.youtube.com/watch?v=GI-7hDboSB8)
  - From initial concept to meticulous design and flawless execution, our team is committed to excellence at every stage. This project truly showcased our collab...
- [Customer Success Summit | Welcome And Introductions](https://www.youtube.com/watch?v=jqZfbXC13QI)
  - Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

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Source: https://www.luminik.io/events/customer-success-summit-sydney-506313468cea/