# Customer Success Summit Sydney 2026

- Dates: 29 October 2026
- Location: Sydney, Australia
- Organiser: Customer Success Collective
- Industry: SaaS
- Expected attendance: 100

## About

Customer Success Summit in Sydney focused on driving customer success outcomes such as NRR and expansion, using predictive analytics and automation while maintaining customer relationships. It targets people in customer success roles who want frameworks, metrics, and strategies.

## Who attends

A community of senior decision-makers

_As described by the organiser._

## Official links

- [Official website](https://events.customersuccesscollective.com/location/sydney)
- [Registration](https://events.customersuccesscollective.com/location/sydney/register)
- [Agenda](https://events.customersuccesscollective.com/location/sydney/agenda)
- [Call for speakers](https://events.customersuccesscollective.com/location/sydney/requesttospeak) (deadline unverified, check the call)

## Topics

- Customer Success
- IT

## Speakers

- Nate Hanmer, Regional Vice President, Customer Success, Seismic
- Isha Narayan, Head of Customer Success, Qualtrics
- Simonetta Sarogni, Director, Customer Success, Sinch
- Elise Franklin, Senior Director, Customer Success, Korn Ferry
- Megan Kennedy, Head of Customer Success, Dayforce
- Peter Behrendt, Chief Customer Officer, Serco
- Ashish Mehta, Customer Success Manager, Cornerstone
- Richard Burton, VP Customer Success APAC, RELEX Solutions

## Sponsors and partners

- Sales Enablement Summit

## Ticket pricing

AUD 400

## Where to stay

- **The Fullerton Hotel**: 40 m from the venue
  - [Hotel website](https://www.fullertonhotels.com/fullerton-hotel-sydney)
- **Grace Hotel**: 200 m from the venue, 77 York Street
  - [Hotel website](https://gracehotel.com.au/)
- **SKYE Suites**: 230 m from the venue, 5 stars, 300 Kent Street
  - [Hotel website](https://skyesydney.com.au)
  - Phone: +61 2 9052 7588
- **Megaboom Hotel**: 260 m from the venue, 93 York Street, 2000
- **Adina Grand**: 280 m from the venue, 280 George Street
- **The Tank Stream Sydney**: 290 m from the venue, 97 Pitt Street, 2000
- **Siesta Sydney**: 310 m from the venue, 301 Kent Street
  - [Hotel website](https://siestasydney.com.au/)
  - Phone: +61 2 9279 2104
- **Radisson Plaza Hotel**: 320 m from the venue, 27 O'Connell Street, 2000
  - Phone: +61 2 8214 0000

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Source: https://www.luminik.io/events/customer-success-summit-sydney-d4b825609e66/