# Customer Support Summit San Francisco 2026

- Dates: 22 September 2026 to 23 September 2026
- Location: Hyatt Regency San Francisco Airport, San Francisco, United States
- Organiser: Customer Success Collective

## About

Network with AI leaders in customer support and walk away with new strategies for operational efficiency at this unmissable west coast CX conference.

## Who attends

A community of senior decision-makers

_As described by the organiser._

## Official links

- [Official website](https://events.customersuccesscollective.com/location/supportsf)
- [Registration](https://events.customersuccesscollective.com/location/supportsf/register)
- [Agenda](https://events.customersuccesscollective.com/location/supportsf/agenda)
- [Call for speakers](https://events.customersuccesscollective.com/location/supportsf/requesttospeak) (deadline unverified, check the call)

## Topics

- AI
- Customer Experience
- Privacy
- Automation
- Design
- Cloud
- Marketing
- Sales
- Customer Success
- Product
- Upskill
- Email

## Speakers

- Mike Davis, Sr. Director, Global Technical Support, Planet
- Assaf Barnir, Head of Global Technical Support, Sentry
- Sean Guzman Murphy, Former SVP, Client Experience, Illumia
- Rachel Moore, Director, Customer Support, Quo Awasi
- Ambei Head, of Customer Service, Santa Clara Valley Transportation Authority
- Boaz Maor, Chief Customer Officer, Redirect Health
- Nandish Dave, Director, Technical Support, BitGo
- Tomek Krajewski, Director, Technical Support
- Sreshta Ramdaspalli, Lead Product Manager, PayPal
- Stephen Ng, Sr. Director, Global Support and Customer Advocacy, Splashtop
- Mark McKercher, Vice President, Global Support, Sovos

## Sponsors and partners

- Helply
- Intercom
- Pylon
- Balto
- Kustomer
- Plain
- Hiver
- Rippit
- Ada
- Duckie
- OnRamp
- Gainsight

## Ticket pricing

USD 299

## Where to stay

- **Inn at Market**: 190 m from the venue, 1412 Market Street
  - [Hotel website](https://innatmarket.com)
- **Edwardian Hotel**: 270 m from the venue, 1668 Market Street, San Francisco, 94102
  - [Hotel website](https://www.edwardiansf.com/)
  - Phone: +1 415-864-1271
- **Inn at Gough**: 290 m from the venue, 135 Gough Street, San Francisco, 94102
  - [Hotel website](https://www.innatgough.com/)
  - Phone: +1-415-890-4235
- **Hayes Valley Inn**: 410 m from the venue, 417 Gough Street
  - [Hotel website](https://www.hayesvalleyinn.com/)
  - Phone: +1-415-431-9131
- **Ram’s Hotel**: 420 m from the venue, 80 9th Street, San Francisco, 94103
- **Chase Hotel**: 440 m from the venue, 1278 Market Street
- **Donnelly Hotel**: 460 m from the venue, 1272 Market Street, San Francisco
- **Inn at the Opera**: 480 m from the venue, 333 Fulton Street, San Francisco, 94102

## What people are saying

- [Top Customer Experience Conference to Attend in 2026](https://fluentsupport.com/customer-experience-conference/)
  - September CX Travel & Hospitality Exchange 2026 | Sept 8 | London, UK: Travel & hospitality CX summit. Customer Support Summit San Francisco 2026 | Sept 22-23 | San Francisco, CA, USA Support-centric CX conference. eCommerce Expo London 202
  - By fluentsupport.com

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Source: https://www.luminik.io/events/customer-support-summit-san-francisco-b89dab60c8b1/