# Customer Support Summit

- Dates: 15 September 2026 to 16 September 2026
- Location: Hyatt Regency San Francisco Airport, Burlingame, United States
- Organiser: Customer Success Collective

## About

The Customer Support Summit is a two-day event that brings together customer support, service, and customer experience leaders. It covers customer support and customer interaction strategies and is for people who want tickets to attend in New York.

## Official links

- [Official website](https://events.customersuccesscollective.com/location/supportnyc)
- [Agenda](https://events.customersuccesscollective.com/location/supportnyc/agenda)
- [Call for speakers](https://events.customersuccesscollective.com/location/supportnyc/requesttospeak) (deadline unverified, check the call)

## Topics

- Business Services

## Where to stay

- **Crowne Plaza San Francisco Airport**: 870 m from the venue, 1177 Airport Boulevard, Burlingame, 94010
  - [Hotel website](https://sfocp.com/)
  - Phone: +1 650 342 9200
- **Holiday Inn Express San Francisco-Airport South**: 1.0 km from the venue, 1250 Old Bayshore Highway, Burlingame, 94010
  - [Hotel website](https://www.ihg.com/holidayinnexpress/hotels/us/en/burlingame/urlbh/hoteldetail)
  - Phone: +1 650-347-2381
- **Courtyard by Marriott San Francisco Airport Burlingame**: 1.6 km from the venue, 765 Airport Boulevard, Burlingame, 94010
  - [Hotel website](https://www.marriott.com/en-us/hotels/sfobc-courtyard-san-francisco-airport-burlingame/overview/)
  - Phone: +1 650-347-7800
- **Bay Landing Hotel**: 1.6 km from the venue, 1550 Old Bayshore Highway, Burlingame, 94010
  - [Hotel website](https://baylandinghotel.com/)
  - Phone: +1 650 259 9000
- **Embassy Suites San Francisco Airport**: 1.8 km from the venue, 150 Anza Boulevard, Burlingame, 94010
  - [Hotel website](https://embassysuites3.hilton.com/en/hotels/california/embassy-suites-by-hilton-san-francisco-airport-SFOSOES/index.html)
- **Vagabond Inn - San Francisco Airport Bayfront (SFO)**: motel, 1.8 km from the venue, 1640 Old Bayshore Highway, Burlingame, 94010
  - [Hotel website](https://www.vagabondinn.com/vagabond-inn-executive-san-francisco-airport-bayfront-sfo)
  - Phone: +1-650-821-0582

## What people are saying

Official hashtag: #sapcustomersupport

- [Inside Choco's Global Customer Support Summit, with Jessica Thiesen](https://www.youtube.com/watch?v=b-L3Zh58x4g)
  - Jessica Thiesen, Choco's US Support lead, takes us behind the scenes of the first Global Customer Support Summit driven by #TeamChoco.Ever wondered what it's...

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Source: https://www.luminik.io/events/customer-support-summit/