# CX Retail USA Exchange 2026

- Dates: September 2026
- Location: Hyatt Regency Jersey City, United States
- Organiser: IQPC
- Industry: Retail & E-commerce

## Who attends

The CX Retail Exchange USA features leading Customer Experience, Customer Service, Retail and Digital leaders from across the industry's leading brands.

_As described by the organiser._

## Official links

- [Official website](https://www.cxnetwork.com/events-customer-experience-exchange-retail-us)
- [Agenda](https://www.cxnetwork.com/events-customer-experience-exchange-retail-us/agenda)

## Topics

- Retail
- eTail
- CX

## Speakers

- Stuart Slomberg, Chief Retail Officer, Road Runner Sports
- William Boggess, Hibbett
- Aurelia Pollet, Vice President of Customer Experience, CarParts.com
- Anu Madhusudan, Vice President, Marketing Transformation, Target
- Debra Sell, Vice President of Store Experience, Meijer, Inc
- Ryan Smith, Ashley Furniture
- Khurram Noor, Vice President of Customer Facing Systems, Avolta
- Megan Murray, Vice President, Events and In-Store Experience, Ulta Beauty
- Girish Joshi, Executive Director - E-commerce, LG Electronics
- Allegra Pedretti, Executive Director, Customer Experience Measurement, CVS Health
- Melissa Dusendang, Head of Customer Experience, Shefit
- Suri Mishra, Walmart
- Sravan Vadigepalli
- Sharat Dwibhasi, Chewy
- Deepak Maheshwari
- Lisa Feig, Director of Customer Experience, Miller Knoll
- Laura Prideaux, Director, Retail Performance, David Yurman
- Njeri Gachago, Director of Store Operations Strategic Initiatives, The Home Depot
- Marco Carrucciu, Vice President Marketing, TradeStation
- Shannon Flanagan, Founder, Retail Women In Tech

## Sponsors and partners

- Intercom
- NICE
- Cognigy
- Parloa
- Sierra
- Simple AI
- Tata Communications
- Terac
- unitQ
- CX Network

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Source: https://www.luminik.io/events/cx-retail-exchange-jersey-city-1334df4be505/