# CX Strategy Summit & Awards

- Dates: 9 September 2026
- Location: Taj MG Road, Bengaluru, Bengaluru, India
- Organiser: UBS Forums
- Industry: Banking
- Expected attendance: 190

## Official links

- [Official website](https://cxstrategy.in/)
- [Registration](https://cxstrategy.in/register.html)

## Topics

- Banking & Finance

## Speakers

- Srikkanth Sridhar, Swiggy
- Deepak Chaubey, Director - Gen AI, PayU
- Anuradha Chakraborty, Flipkart
- Dhruv Rastogi, Chief AI Officer, MediAssist
- Sanjay Sachdeva, Head - CRM & IT, Page Industries
- Sunil Menon, Chief Retail Expansion Officer, Lenskart
- Musthaq Ahamed, Head - Customer Loyalty and Payments, Bangalore International Airport Ltd
- Riveena Kaur, Head - Customer Experience, Landmark Group
- Archna Gupta, Apollo Hospitals
- Seetharaman Srinivasan, Director - SCM & Customer Service, Harman
- Minol Ajekar, Group Head (VP) Customer Experience & Loyalty and ESG, Puravankara Limited
- Latha MP, Dell Technologies
- Aalok R Pradhan, Chief Customer Delight Officer, TVS Motors
- Chaithanya Mangalampalli, Director - Global Digital Experience, Uber
- Shikha Maheshwari, Head of India Customer Experience, Amazon
- Remy Alexander, Head of Digital Service Experience, Philips
- Satish Patil, Director - Customer Experience, Samsung
- Mohammed Khazi, Paytm
- Vinil Raj, Head - Customer Engagement Center, Asia Pacific, Lenovo
- Satheesh Kumar K, Titan Company Limited

## Sponsors and partners

- QDegrees Services

## Ticket pricing

INR 10000

## Where to stay

- **JW Marriott**: 140 m from the venue
- **Villa Lavelle**: 490 m from the venue
- **Ibis**: 530 m from the venue, Rajaram Mohan Roy Road, Bengaluru, 560027
- **ITC Gardenia Royal**: 580 m from the venue, 1 Residency Road
- **Olive Richmond Circle**: 590 m from the venue
- **Ramanashree Richmond**: 650 m from the venue, 16 Rajaram Mohan Roy Road, Bengaluru, 560025
  - [Hotel website](https://www.ramanashree.com/richmond-raja-ram-mohan-roy-road/)
  - Phone: +91 98 8049 8844
- **Lavelle Mansion**: 660 m from the venue, 1 Lavelle Road, Bengaluru, 560001
- **Airlines**: 680 m from the venue

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Source: https://www.luminik.io/events/cx-strategy-summit-awards-bengaluru/