# CX Summit 2026

- Dates: 13 November 2026
- Location: Hotel Emeline, Virginia, United States
- Organiser: Case Status
- Industry: Cybersecurity

## About

The ACT-IAC CX Summit 2026 convenes government and industry leaders to examine how public sector organisations can improve the quality and effectiveness of citizen-facing services. Hosted by the American Council for Technology and Industry Advisory Council (ACT-IAC), the summit addresses a growing imperative across all levels of government: delivering services that meet rising public expectations while navigating complex regulatory environments and legacy infrastructure constraints.

## Who attends

Join forward-thinking legal professionals, technology experts, and industry thought leaders who leverage Client Experience to drive law firms forward.

_As described by the organiser._

## Official links

- [Official website](https://www.casestatus.com/cx-summit)

## Topics

- Digital Transformation and Technology Adoption in Government
- Human-Centred Design in Public Services
- Leadership and Organisational Change
- The Growing Importance of Public Sector Customer Experience

## Speakers

- Paul Bamert, VP of Product Marketing, Case Status
- Sheila Hiestand, Partner
- Sergio Hidalgo, Founding Partner, Sergio Hidalgo Law
- Travis Meltzer, Valley Injury Law
- Lawrence LeBrocq
- Jeff Robbins, Director of Client Experience, DM Injury Law
- Shawn Lehocky
- Bill Biggs
- Angel Evan
- Melissa Graham

## Sponsors and partners

- Foundation AI
- Lexamica
- Confido legal
- EvenUp
- Supio
- Solvo
- Gavl
- Eastern Point
- Assembly Neos
- Blu Shark Digital
- LegalPat

## Where to stay

- **Lakeshor Motor Inn**: motel, 510 m from the venue, 404 North 6th Avenue West, Virginia, 55792
  - [Hotel website](http://lakeshor.com/)
  - Phone: +1 218-741-3360
- **Pine View Inn**: motel, 1.9 km from the venue, 903 17th Street North, Virginia, 55792
  - [Hotel website](http://pineviewinnmotel.com/)
  - Phone: +1 218-741-8918

## Related events

- [ChannelPro DEFEND: Alexandria 2026](https://www.luminik.io/events/channelpro-defend-alexandria-virginia/)
- [Potomac Officers Club: Intel Summit 2026](https://www.luminik.io/events/potomac-officers-club-intel-summit-virginia/)
- [Cybersecurity Summit and U.S. Cyber Challenge Awards Program 2026](https://www.luminik.io/events/cybersecurity-summit-and-u-s-cyber-challenge-awards-program-virginia/)
- [Potomac Officers Club: FedCiv Summit 2026](https://www.luminik.io/events/potomac-officers-club-fedciv-summit-virginia/)
- [GPSEC Arlington 2026](https://www.luminik.io/events/gpsec-arlington-virginia/)
- [SME Minnesota Conference](https://www.luminik.io/events/sme-minnesota-conference/)

Source: https://www.luminik.io/events/cx-summit-virginia/