# EMACS Conference 2026

- Dates: 28 October 2026
- Location: Hilton Atlanta, Atlanta, United States
- Organiser: Chartwell

## About

EMACS is Chartwell’s Customer Experience Conference. It brings utility professionals together to exchange practical insights, explore emerging trends, and uncover strategies that strengthen every stage of the customer journey. The event focuses on six critical areas of customer experience.

## Official links

- [Official website](https://chartwellinc.com/event/emacs/)
- [Registration](https://chartwellinc.com/registration)
- [Agenda](https://chartwellinc.com/wp-content/uploads/2026/09/EMACS-2026-Agenda-At-a-Glance-8.pdf)

## Topics

- Customer Experience
- Business Customers
- Billing and Payment
- Vulnerable Customers
- Electrification
- Arrears Management

## Ticket pricing

USD 1495 to 3995

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Source: https://www.luminik.io/events/emacs-conference-atlanta-a3528d00251e/