# Gainsight Pulse

- Dates: 19 October 2026 to 20 October 2026
- Location: The Brewery, London, United Kingdom
- Organiser: Gainsight Pulse - Customer Success and Product Management Conference
- Expected attendance: 1,000

## About

Gainsight Pulse Europe is Gainsight's flagship European conference for Customer Success, Customer Education, and Community professionals. It focuses on strategies for customer growth, retention, and leveraging AI in customer experience.

## Who attends

Pulse Europe, Gainsight’s flagship European conference, is the premier event for Customer Success, Customer Education, and Community professionals.

_As described by the organiser._

## Official links

- [Official website](https://www.gainsight.com/pulse-europe/)
- [Agenda](https://www.gainsight.com/resource/demo/)
- [Call for speakers](https://gainsight.typeform.com/to/i1JuL9wZ) (deadline unverified, check the call)

## Topics

- Customer Success
- Customer Education
- Community professionals
- Reducing churn
- Scaling operations
- Fostering customer communities
- Expert Insights & Actionable Strategies
- Industry Strategies & Proven Playbooks
- Expert-Led Tracks & Live Q&A
- Collaboration & Networking
- The Dig Peer roundtables
- AI

## Speakers

- Guillame Roca, Senior Director, Global Customer Success, Poppulo
- Roberto Aiello, Senior Learning Experience Designer, Personio

## Ticket pricing

GBP 649 to 949

## Where to stay

- **The Clermont**: 70 m from the venue, London, WC2N 5HR
- **The Z Hotel Trafalgar**: 170 m from the venue, 53 Chandos Place, London
  - [Hotel website](https://www.thezhotels.com/hotels/trafalgar/)
  - Phone: +44 20 3841 0872
- **Citadines Trafalgar Square**: 170 m from the venue, 18-21 Northumberland Avenue, London, WC2N 5EA
  - [Hotel website](http://www.citadines.com/uk/london/trafalgar_square.html)
  - Phone: +44 20 7766 3700
- **Hotel The Grand at Trafalgar Square**: 180 m from the venue, London
- **Club Quarters Hotel**: 180 m from the venue
- **hub by Premier Inn**: 200 m from the venue, 110 St Martin's Lane, London, WC2N 4BA
  - [Hotel website](https://www.premierinn.com/gb/en/hotels/england/greater-london/london/hub-london-covent-garden.html)
- **St Martins Lane Hotel**: 220 m from the venue, 45 St Martin's Lane, London, WC2N 4HX
  - [Hotel website](https://all.accor.com/hotel/B5D3/index.fr.shtml)
  - Phone: +44 20 7300 5500
- **Great Scotland Yard Hotel**: 240 m from the venue, 5 stars, 3-5 Great Scotland Yard, London, SW1A 2HN
  - [Hotel website](https://www.hyatt.com/unbound-collection/en-US/lhrub-great-scotland-yard)
  - Phone: +44 2079254700

## What people are saying

Official hashtag: #gainsightpulse

- [The Legend of the Lost Long Tail Treasure | Gainsight Pulse 2026](https://www.youtube.com/watch?v=j18odlAfyug)
  - Unsolved. Until today. In our Pulse 2026 opening video, Gainsight leaders trade the corporate jungle for the real thing as they embark on a quest to find the Lost Long-Tail Treasure.
- [Gainsight Pulse | 19-20 October 2026 in London](https://gainsightpulse.com/europe/)
  - Pulse Europe, Gainsight's flagship European conference, is the premier event for Customer Success, Customer Education, and Community professionals. Whether you're reducing churn, scaling operations, or fostering customer communities, Pulse
  - By gainsightpulse.com
- [FAQs - Gainsight Pulse Europe](https://gainsightpulse.com/europe/faqs/)
  - London is an incredible city! Please visit the Visit London official visitor guide for recommendations on how to fill your time outside of Pulse Europe. What is the weather like in London in October? In London during late-October, expect co
  - By gainsightpulse.com
- [rap songs](https://www.youtube.com/watch?v=wIrX2uq4u5E)

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Source: https://www.luminik.io/events/gainsight-pulse-london/