# ICMI Contact Center Expo 2026

- Dates: 26 October 2026 to 29 October 2026
- Location: Gaylord Palms Resort & Convention Center, Kissimmee, United States
- Organiser: TechTarget
- Expected attendance: 900

## About

ICMI Contact Center Expo 2026 is an event focused on AI, innovation, and solutions for contact center professionals. It is designed for Contact Center Directors, CX Managers, and Operations Leaders to gain peer insights, AI integration strategies, and workforce optimization tactics.

## Official links

- [Official website](https://icmievents.com/)
- [Registration](https://secure.icmi.com/2026/registrations/Attendee)
- [Agenda](https://schedule.icmievents.com/)

## Topics

- Contact Center

## Where to stay

- **Golden Orchid Inn**: motel, 420 m from the venue
- **Sunrise Motel**: motel, 460 m from the venue
- **Super 8 by Wyndham Kissimmee**: motel, 620 m from the venue, 1815 West Vine Street, Kissimmee, 34741
  - [Hotel website](https://www.wyndhamhotels.com/super-8/kissimmee-florida/super-8-kissimmee/overview)
- **Lambert Inn**: motel, 800 m from the venue
- **Budget Inn-East**: 1.5 km from the venue, 307 East Vine Street, Kissimmee, 34744
  - Phone: +1 407-847-8010
- **Motel 9**: motel, 1.5 km from the venue, 321 East Vine Street, Kissimmee, 34744
- **Orange Blossom Hotel**: 1.6 km from the venue, 203 1/2 Broadway Avenue, Kissimmee, 34741
- **Flamingo Inn**: 1.9 km from the venue, 801 East Vine Street, Kissimmee, 34744

## What people are saying

Official hashtag: #contactcenter

- [ICMI Contact Center Expo 2026 - Call Centre Helper](https://www.callcentrehelper.com/icmi-contact-center-expo-2026-271834.htm)
  - Date: 26 - 29 October 2026 Location: Gaylord Palms Resort & Convention Center, Orlando, FL Register Now ICMI's Contact Center Expo provides a unique experience for exhibitors and attendees alike, bringing in valuable information, such as ca
  - By callcentrehelper.com
- [ICMI Contact Center Expo 2026 | Events in America](https://mobile.eventsinamerica.com/events-trade-shows/icmi-contact-center-expo-2026-2024-2025-2026/business/)
  - Show highlights include inspiring keynote presentations, interactive workshops, main sessions, local contact center tours, an abundance of opportunities to network and connect with peers and an exhibit hall full of the latest technology and
  - By mobile.eventsinamerica.com

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Source: https://www.luminik.io/events/icmi-contact-center-expo-kissimmee/