# Institute of Customer Service Annual Conference 2027 attendees

Speakers and their companies named on public listings.

Public listings for Institute of Customer Service Annual Conference 2027 name 18 speakers and 12 organizations.

Last checked 2026-09-17. 9 March 2027, Hilton on Park Lane, London, United Kingdom.

## Who attends

It features top speakers from various industries and is ideal for business leaders and service professionals, from board members to managers.

_As described by the organizer._

## Speakers (18)

- Jo Causon, CEO, The Institute of Customer Service
- Jonathan Cowie, CEO, Plymouth Community Homes
- Paul Morrison CBE, Director General for Immigration and Citizenship Service, Home Office
- Campbell Robb, Chief Executive, Canal & River Trust
- Rachel Johnson
- Joe Gordon, COO, Starling Bank
- Jayne Wall, Director of Central Operations, M&S
- Ant Middle, CEO, Ageas UK
- Pierre Coppin, Senior Director, Strategy & Operations, Sky
- Steve Heapy
- Chris Pitt, CEO – first direct
- Jacqueline Starr, CEO – Rail Delivery Group
- Joe Richardson, Operations Director, Octopus Energy
- Sonia Astill, Chief People Officer – Wickes
- Suleman Alli
- Ben Hanlin, Magician, Businessman & Speaker
- James Mitton, Director General Enterprise, Transformation Group
- Steve Hughes, Group CEO, Coventry Building Society & The Co-operative Bank

## Companies on stage (12)

- The Institute of Customer Service
- Plymouth Community Homes
- Home Office
- Canal & River Trust
- Starling Bank
- M&S
- Ageas UK
- Sky
- CEO – Rail Delivery Group
- Octopus Energy
- Transformation Group
- Coventry Building Society & The Co-operative Bank

## Frequently asked

### Who is listed for Institute of Customer Service Annual Conference 2027?

Public listings for Institute of Customer Service Annual Conference 2027 name 18 speakers and 12 organizations.

### Is there an attendee list for Institute of Customer Service Annual Conference 2027?

This page shows the listed speakers and their companies. Registration lists are held by the organizer. Request a target list to plan who to meet.

### Which speakers are listed for Institute of Customer Service Annual Conference 2027?

18 speakers are named on public listings for Institute of Customer Service Annual Conference 2027, including Jo Causon (CEO, The Institute of Customer Service); Jonathan Cowie (CEO, Plymouth Community Homes); Paul Morrison CBE (Director General for Immigration and Citizenship Service, Home Office).

### When and where is Institute of Customer Service Annual Conference 2027?

9 March 2027 at Hilton on Park Lane, London, United Kingdom.

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Source page: https://www.luminik.io/events/institute-of-customer-service-annual-conference-london-dd03a05f652e/attendees/
Event page: https://www.luminik.io/events/institute-of-customer-service-annual-conference-london-dd03a05f652e/