# IT Operations Excellence 2027

- Dates: 25 January 2027 to 27 January 2027
- Location: Orlando, United States
- Organiser: IQPC
- Industry: Cybersecurity

## Official links

- [Official website](https://www.processexcellencenetwork.com/events-business-transformation-world-summit/operational-excellence-continuous-improvement-summit)
- [Registration](https://www.processexcellencenetwork.com/events-business-transformation-world-summit/srspricing)
- [Agenda](https://www.processexcellencenetwork.com/events-business-transformation-world-summit/agenda-page/full-agenda)

## Speakers

- Lutfur Rabbani, Experian
- Anu Pujji, Amazon
- Justin Webb, 24 Hour Home Care
- Jose Teixeira, Ericsson
- Roossely Delica, Experian
- Michael Dove, Vice President Enterprise Process Excellence, Velera
- Jean Hammelev, VP Operational Excellence, Sonora Quest Laboratories
- Sundar Chari, Director Business Architecture, Fidelity
- Rob Kenny, BeOne Medicines
- Michael Stober, AVP Process Reengineering, Business Insurance Operations, Travelers
- Ryan Mayer, Vice President BD Excellence MDS, BD (Becton Dickinson)
- Rush Fozo, Senior Vice President, Investment Operations Outsourcing, Northern Trust Corporation
- Sandy Abel, Assistant Vice President, Operational Excellence, Space Coast Credit Union
- Stephan Blasilli, Head of Business Process Excellence, EDP Renewables North America
- Beth Johnson, Director, Head of Credit Card Operations for Consumer Finance, Goldman Sachs
- Carolyn Lum, Retired Vice President, Operational Excellence, Philip Morris International
- Jennifer Lapin, Digital Transformation Program Leader, FedEx
- Jeff Machols, VP Head of Continuous Improvement Sustainability, New York Life Insurance Company
- Ken Farer, New York Life
- Jeff DeWolf, Head of Global Process Office, Tetra Pak

## Related events

- [AGS Conclave 2026](https://www.luminik.io/events/ags-conclave-orlando/)
- [Annual Business Conference](https://www.luminik.io/events/annual-business-conference/)
- [Annual Gathering](https://www.luminik.io/events/annual-gathering-orlando-cabca40477aa/)
- [FMI Annual Business Conference 2026](https://www.luminik.io/events/fmi-annual-business-conference-orlando-877acc34ff89/)
- [The American Gem Society International Conclave (AGS)](https://www.luminik.io/events/the-american-gem-society-international-conclave/)
- [ASCENT Annual Education Conference 2026](https://www.luminik.io/events/ascent-annual-education-conference-orlando/)

Source: https://www.luminik.io/events/it-operations-excellence-d60dfe0709dd/
