# Vehicle Service & Warrant Lifecycle Summit 2026

- Dates: 19 October 2026 to 21 October 2026
- Location: Westin Southfield Detroit, Detroit, United States
- Organiser: Map Connected
- Industry: Automotive
- Expected attendance: 166

## About

The Service & Warranty Lifecycle Summit is a peer-driven network event for professionals responsible for Warranty, Aftersales, Aftercare, Technical Services, Customer Care, and Connected Service Lifecycle strategy. It focuses on analytics, data, and service in a connected customer-first world.

## Who attends

A peer-driven network for professionals responsible for Warranty, Aftersales, Aftercare, Technical Services, Customer Care, and Connected Service Lifecycle strategy.

_As described by the organiser._

## Official links

- [Official website](https://www.mapconnected.com/)
- [Call for speakers](https://www.mapconnected.com/become-a-speaker/) (deadline unverified, check the call)

## Topics

- IT
- Vehicle
- Service
- Lifecycle

## Speakers

- Supplier Warranty Recovery Manager, Cummins
- Director of Warranty, Kenworth Truck
- Senior Warranty Manager, Nissan
- VP Manufacturer Relations, Aclaró AI
- Lead Product Engineer, Magna Seating
- Chief Operations Officer, Bozard Ford Lincoln
- Marketing Director, Tavant
- Business Development Director, GGS Information Services
- Warranty Manager, Peterbilt Motors
- Director Customer Quality Engineering, Bridgestone

## Sponsors and partners

- Midtronics
- Amber Technologies

## Where to stay

- **Courtyard Detroit Downtown**: 360 m from the venue, 333 East Jefferson Avenue, Detroit, 48226
  - [Hotel website](https://www.marriott.com/dtwdc)
  - Phone: +1 313-222-7700
- **The Westin Book Cadillac Detroit**: 380 m from the venue, 1114 Washington Boulevard, Detroit, 48226
- **Atheneum Suite Hotel**: 390 m from the venue, 1000 Brush Street, Detroit
- **Shinola Hotel**: 390 m from the venue, 1400 Woodward Avenue, Detroit, 48226
  - [Hotel website](https://www.shinolahotel.com/)
  - Phone: +1 313 356 1400
- **Hotel Indigo**: 390 m from the venue, 1020 Washington Boulevard, Detroit, 48226
  - [Hotel website](https://www.ihg.com/hotelindigo/hotels/us/en/detroit/dttwb/hoteldetail)
  - Phone: +1-313-887-7000
- **Detroit Foundation Hotel**: 410 m from the venue, 250 West Larned Street, Detroit, 48226
- **Fort Pontchartrain Detroit a Wyndham Hotel**: 410 m from the venue, 2 Washington Boulevard, Detroit
  - Phone: +1-313-965-0200
- **Hotel Houze Detroit**: 480 m from the venue
  - [Hotel website](https://hotelhouze.com/)

## What people are saying

- [Service & Warranty Lifecycle Network - MAPconnected](https://www.youtube.com/watch?v=ND_ETgQjiBo)

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Source: https://www.luminik.io/events/vehicle-service-warrant-lifecycle-summit-detroit/