SaaS
Chief Customer Officer Summit | Boston
Meet C-suite and VP peers at Chief Customer Officer Summit Boston this August for the 1 day conference designed to accelerate your leadership growth.
The essentials
Event details
- Dates
- 20 August 2026
- Address
- 10 Huntington Ave Boston
- Organiser
- Customer Success Collective
- Industry
- SaaS
Who attends
The audience
Join an exclusive network of C-suite customer leaders.
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- Value realization
- Strategic AI
- Stakeholder engagement
- Customer-centricity
- Data-driven insights
- Strategies to scale
On stage
Speakers
- Kristi Faltorusso, Chief Customer Officer
- Dev Worah, SoftServe
- Emily Haahr, Chief Customer Officer, Plaid
- Kate Walsh, Chief Customer Officer, Multiplier
- Ben Malki, VP, Customer Success, Americas, Mastercard
- Rebecca Holland, VP, Global Customer Success, Vimeo
- Sandra Cruz, VP, Customer Success, Donnelley Financial Solutions
- Daven Govender, Group Director Customer Experience, Digicel
- MunMun Malik, Vice President, Customer Success Operations, PTC
- Lukas Alexander, VP, Customer Success, ChurnZero
- Kelsey Stoker, VP, Customer Experience, Granite Telecommunications
- James Lemonias, SVP of Customer Success, Nasuni
Logistics
Where to stay
Places to stay near the venue.
Omni Parker House
60 School Street, Boston, 02108
Hotel AKA Boston Common
90 Tremont Street, Boston, 02108
XV Beacon
15 Beacon Street, Boston, 02108
Hyatt Centric Faneuil
54-68 Devonshire Street, Boston, 02109
Churchill at Boston View
Club Quarters Hotel
161 Devonshire Street, Boston, 02110
The Bostonian Boston
The Godfrey Hotel Boston
505 Washington Street, Boston, 02111
Keep planning
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