Event
Call & Contact Centre Expo
This is Europe's leading contact centre expo. It is attended by call and contact centre professionals and industry leading suppliers.
The essentials
Event details
- Dates
- 18 November 2026 to 19 November 2026
- Location
- ExCel, London, United Kingdom
- Address
- Royal Victoria Dock 1 Western Gateway London E16 1XL
- Organizer
- ROAR B2B LIMITED
- Expected attendance
- 3,500
- Agenda
- View the agenda
Spot something wrong? Suggest a correction
Agenda themes
Topics covered
- AI/Chat bots
- BPO / Outsourcing
- Omni channel
- Multi-channel communications
- Hardware
- Customer experience
- Unified communications
- CUSTOMER ENGAGEMENT
- DATA-DRIVEN STRATEGY
- OMNI-CHANNEL EXPERIENCE
- CUSTOMER JOURNEY MAPPING
- CUSTOMER SUPPORT
On the floor
Sponsors and partners
- CCMA
- 8x8
- Amazon Web Services
- GENESYS
- ITIDA
- Kerv
- nextiva
- Nice
- Verint
- Webex by Cisco
- Content Guru
- Peopleware
- Call Centre Helper
- CCMA Awards
- CX Today
- ECCCSA
- Get out of Wrap
- Technology Reseller News
- The Contact Centre & Customer Services Summit
- The Knowledge Group
Before you go
Who's attending Call & Contact Centre Expo?
We track who's exhibiting, sponsoring and speaking at Call & Contact Centre Expo. Tell us who you sell to and we'll send you the people there worth meeting, usually within 24 hours.
Thanks, your request is in. A few optional questions help us tailor it. Answer any of them, or skip.
Planning for several events a year? Book a 20-min walkthrough
Logistics
Where to stay
Places to stay near the venue.
The Clermont
London, WC2N 5HX
The Z Hotel Trafalgar
53 Chandos Place, London
Citadines Trafalgar Square
18-21 Northumberland Avenue, London, WC2N 5EA
Hotel The Grand at Trafalgar Square
London
Club Quarters Hotel
hub by Premier Inn
110 St Martin's Lane, London, WC2N 4BA
St Martins Lane Hotel
45 St Martin's Lane, London, WC2N 4HX
Great Scotland Yard Hotel ★★★★★
3-5 Great Scotland Yard, London, SW1A 2HN
For organizers
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