AI & Machine Learning

CALLCENTER / CRM DEMO & CONFERENCE - TOKYO

The biggest Call Center & CRM dedied event in Japan. This event will feature topics such as AI agents, generative AI, and speech recognition.

Official websiteRegisterAgenda
3 months until it opens.

The essentials

Event details

Dates
12 November 2026 to 13 November 2026
Location
Sunshine City Cultural Center, Tokyo, Japan
Organiser
インフォーマ マーケッツ ジャパン株式会社
Industry
AI & Machine Learning

Public discussion

What people are saying

Agenda themes

Topics covered

  • コールセンター/カスタマーサポート業界に贈る一大イベント
  • AI
  • RPA
  • AIエージェント
  • 生成AI
  • 分析ツール（テキスト／データマイニング、BIなど）
  • 音声認識
  • FAQ
  • IVR
  • 顧客応対の現在地とは？
  • WFM
  • カスタマーエクスペリエンスとは？

Logistics

Where to stay

Places to stay near the venue.

  • ハイアットリージェンシー東京

    140 m from the venue

    新宿区, 160-0023

    MapHotel site+81 3-3348-1234

  • keio plaza hotel

    200 m from the venue

    Map

  • 京王プラザホテル

    250 m from the venue

    1, 新宿区, 160-8330

    MapHotel site+81 3-3344-0111

  • 新宿ワシントンホテル

    310 m from the venue

    Map

  • THE KNOT TOKYO Shinjuku

    320 m from the venue

    Map

  • Hilton Tokyo ★★★★

    360 m from the venue

    2, 新宿区, 160-0023

    MapHotel site+81 3 334 45111

  • かどやホテル

    400 m from the venue

    Map

  • 京王プレッソイン新宿

    420 m from the venue

    Map

Keep planning

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