SaaS
Chief Customer Officer Summit | San Francisco
Join your CCO peers in San Francisco for this unmissable community gathering of customer leaders at the ultimate networking and learning conference.
The essentials
Event details
- Dates
- 24 September 2026
- Address
- 1333 Old Bayshore Highway Burlingame
- Organiser
- Customer Success Collective
- Expected attendance
- 95
- Industry
- SaaS
Who attends
The audience
Join this invite-only event created by customer leaders, for customer leaders.
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- AI-driven org change
- NRR accountability at board level
- revenue ownership
- scaling without adding headcount
- accelerate growth through increased customer satisfaction
- prove the strategic value of your customer function
- Value realization
On stage
Speakers
- Sean Cox, VP, Customer Success, Workday
- Melissa Goldstein, Vice President of Customer Success, Mastercard
- Emily Garza, Chief Customer Officer
- Natalie Wolf, GTM Leadership, Anthropic
- Mike Merit, Chief Customer Officer, Planet
- Maranda Dziekonski, Chief Customer Officer, Fexa
- Kristi Faltorusso, Chief Customer Officer
- Benjamin Stidham, Vice President of Account Management, CivicPlus
- Daniel Silverstein, Global SVP of Customer Success and Head of Business, Carta
- Marty Kausas, Pylon
- Ishan Gupta, SVP of Customer Success, Zinier
- Karen Lazarou, Head of Customer Success, Amdocs
On the floor
Sponsors and partners
- OnRamp
- Gainsight
- Hook
- LearnUpon
- Pendo
- Clozd
- Tingono
Logistics
Where to stay
Places to stay near the venue.
Inn at Market
1412 Market Street
Edwardian Hotel
1668 Market Street, San Francisco, 94102
Inn at Gough
135 Gough Street, San Francisco, 94102
Hayes Valley Inn
417 Gough Street
Ram’s Hotel
80 9th Street, San Francisco, 94103
Chase Hotel
1278 Market Street
Donnelly Hotel
1272 Market Street, San Francisco
Inn at the Opera
333 Fulton Street, San Francisco, 94102
Keep planning
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