Event

Contact Centre & Customer Services Summit Manchester 2026

Official websiteRegister
6 weeks until it opens.

The essentials

Event details

Dates
14 September 2026 to 15 September 2026
Location
The Manchester Deansgate Hotel, Manchester, United Kingdom
Organiser
Forum Events

Who attends

The audience

This focused contact centre event is specifically designed for senior managers and directors who are actively sourcing new tools and strategies to improve their customer service operations, streamline their contact centres, and enhance the overall customer experience.

As described by the organiser

Agenda themes

Topics covered

  • AI
  • Privacy
  • Security
  • Professional Development
  • Hotel
  • Industry
  • Customer Service
  • Analytics
  • Development
  • Power
  • Networking
  • Youtube

Logistics

Where to stay

Places to stay near the venue.

  • Travelodge

    100 m from the venue

    31 Piccadilly, Manchester, M1 1LU

    MapHotel site

  • The Merchants Hotel

    120 m from the venue

    Back Piccadilly, Manchester, M1 1HP

    Map

  • Mercure Manchester Piccadilly

    130 m from the venue

    Portland Street, Manchester, M1 4PH

    Map

  • Sachas

    140 m from the venue

    12 Tib Street, Manchester, M4 1SH

    Map

  • Ibis Styles - Manchester Portland Hotel

    160 m from the venue

    3-5 Portland Street, Manchester, M1 6DP

    Map

  • Gardens Hotel

    170 m from the venue

    55 Piccadilly, Manchester, M1 2AP

    Map

  • The Britannia Hotel

    220 m from the venue

    Portland Street, Manchester, M1 3LA

    MapHotel site

  • The Light Boutique ApartHotel

    220 m from the venue

    20 Church Street, Manchester, M4 1PN

    Map

Keep planning

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