Event
Contact Centre & Customer Services Summit Manchester 2026
The Contact Centre Summit is a premier contact centre event in the UK. It connects customer experience leaders with top suppliers for 1-to-1 meetings and networking.
The essentials
Event details
- Dates
- 14 September 2026 to 15 September 2026
- Organiser
- Forum Events
Who attends
The audience
This focused contact centre event is specifically designed for senior managers and directors who are actively sourcing new tools and strategies to improve their customer service operations, streamline their contact centres, and enhance the overall customer experience.
As described by the organiser
Agenda themes
Topics covered
- AI
- Privacy
- Security
- Professional Development
- Hotel
- Industry
- Customer Service
- Analytics
- Development
- Power
- Networking
- Youtube
Logistics
Where to stay
Places to stay near the venue.
Travelodge
31 Piccadilly, Manchester, M1 1LU
The Merchants Hotel
Back Piccadilly, Manchester, M1 1HP
Mercure Manchester Piccadilly
Portland Street, Manchester, M1 4PH
Sachas
12 Tib Street, Manchester, M4 1SH
Ibis Styles - Manchester Portland Hotel
3-5 Portland Street, Manchester, M1 6DP
Gardens Hotel
55 Piccadilly, Manchester, M1 2AP
The Britannia Hotel
Portland Street, Manchester, M1 3LA
The Light Boutique ApartHotel
20 Church Street, Manchester, M4 1PN
Stay on it
Get the next edition
When Contact Centre & Customer Services Summit Manchester 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
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