Event

Contact Centre Expo

The UK’s biggest Call & Contact Centre Event. Contact Centre Expo, co-located with the Customer Experience Expo showcases the latest and most effective technologies, strategies, and advancements for call and contact centre professionals.

Official websiteAgenda
4 months until it opens.

The essentials

Event details

Dates
18 November 2026 to 19 November 2026
Location
ExCeL, London, United Kingdom
Expected attendance
3,500

Public discussion

What people are saying

Agenda themes

Topics covered

  • AI/Chat bots
  • BPO / Outsourcing
  • Omni channel
  • Multi-channel communications
  • Hardware
  • Customer experience
  • Unified communications
  • CUSTOMER ENGAGEMENT
  • DATA-DRIVEN STRATEGY
  • OMNI-CHANNEL EXPERIENCE
  • CUSTOMER JOURNEY MAPPING
  • CUSTOMER SUPPORT

On the floor

Sponsors and partners

  • TelXL Limited
  • Education and Skills Funding Agency

Logistics

Where to stay

Places to stay near the venue.

  • The Clermont

    70 m from the venue

    London, WC2N 5HR

    Map

  • The Z Hotel Trafalgar

    170 m from the venue

    53 Chandos Place, London

    MapHotel site+44 20 3841 0872

  • Citadines Trafalgar Square

    170 m from the venue

    18-21 Northumberland Avenue, London, WC2N 5EA

    MapHotel site+44 20 7766 3700

  • Hotel The Grand at Trafalgar Square

    180 m from the venue

    London

    Map

  • Club Quarters Hotel

    180 m from the venue

    Map

  • hub by Premier Inn

    200 m from the venue

    110 St Martin's Lane, London, WC2N 4BA

    MapHotel site

  • St Martins Lane Hotel

    220 m from the venue

    45 St Martin's Lane, London, WC2N 4HX

    MapHotel site+44 20 7300 5500

  • Great Scotland Yard Hotel ★★★★★

    240 m from the venue

    3-5 Great Scotland Yard, London, SW1A 2HN

    MapHotel site+44 2079254700

Keep planning

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