Event

Contact Centre Expo

The UK’s biggest Call & Contact Centre Event. Contact Centre Expo, co-located with the Customer Experience Expo showcases the latest and most effective technologies, strategies, and advancements for call and contact centre professionals.

Official websiteAgenda
2 months until it opens.

The essentials

Event details

Dates
18 November 2026 to 19 November 2026
Location
ExCeL, London, United Kingdom
Address
Excel London Royal Victoria Dock 1 Western Gateway London E16 1XL
Organiser
ROAR B2B LIMITED
Expected attendance
3,500

Public discussion

What people are saying

Agenda themes

Topics covered

  • AI/Chat bots
  • BPO / Outsourcing
  • Omni channel
  • Multi-channel communications
  • Hardware
  • Customer experience
  • Unified communications
  • CUSTOMER ENGAGEMENT
  • DATA-DRIVEN STRATEGY
  • OMNI-CHANNEL EXPERIENCE
  • CUSTOMER JOURNEY MAPPING
  • CUSTOMER SUPPORT

Logistics

Where to stay

Places to stay near the venue.

Stay on it

Get the next edition

When Contact Centre Expo announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.

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Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like Contact Centre Expo, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

Book a 20-min walkthrough

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