Event

Customer Contact West 2026

This event focuses on building a strategy to attract, engage, and empower Customer Contact Center teams. It addresses the challenge of competing for talent.

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5 weeks until it opens.

The essentials

Event details

Dates
18 October 2026 to 21 October 2026
Location
JW Marriott Tuscon Starr Pass Resort & Spa, Tucson, United States
Organiser
Frost & Sullivan

Agenda themes

Topics covered

  • Customer
  • Customer Contact

On stage

Speakers

  • Brian JohnsonVice President Trust & Safety, Fetch
  • Natalie BeckermanEVP/Chief Business Officer, iQor

On the floor

Sponsors and partners

  • Balto Software
  • DATAMARK
  • Nextiva
  • PolyAI
  • Reddy
  • SoundHound AI

Logistics

Where to stay

Places to stay near the venue.

Stay on it

Get the next edition

When Customer Contact West 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.

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Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like Customer Contact West 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

Book a 20-min walkthrough

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