SaaS
Customer Success Summit | Toronto
Join your customer success peers in Canada for this unmissable community gathering at the only networking, learning & development conference you need.
The essentials
Event details
- Dates
- 12 November 2026 to 13 November 2026
- Location
- Toronto, Canada
- Address
- 525 Bay Street Toronto
- Organiser
- Customer Success Collective
- Tickets
- CAD 500
- Industry
- SaaS
Who attends
The audience
A community of senior decision-makers
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- AI-native CS org
- AI at scale
- customer value
- expansion
- strategic growth engine
- SaaS
- strategy
- customer insight
- Next-gen CS operations model
- Agentic AI
- Revenue expansion
- Accelerating time-to-value
On stage
Speakers
- Kip NgDirector, Customer Success, Microsoft
- Sam BrennandDirector, Customer Enablement (Global), Figma
- Carolina NemiDirector, Client Success (Canada & Brazil), Indeed
- Karam Al JajehDirector of Customer Success, N-able
- Gunjan Marwah NichaniDirector of Customer Success Operations, Hyland
- Chris MacKinnonHead of Client Success - Americas, Addepar
- Marilena DanelonDirector, Customer Success, Protexxa
- Erika CowenSenior Vice President Customer Success, Entrust
- Madhur ChoudharySr Director, Customer Success, Trackunit
- Charles FerraoDirector of Customer Success, North America, EcoOnline
- Sid SenguptaSenior Director, Customer Success, Borderless ai
On the floor
Sponsors and partners
- Ariglad
- OnRamp
- Gainsight
- Pylon
Stay on it
Get the next edition
When Customer Success Summit | Toronto announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
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