Event

Customer Support Summit San Francisco 2026

Network with AI leaders in customer support and walk away with new strategies for operational efficiency at this unmissable west coast CX conference.

Official websiteRegisterAgenda
7 weeks until it opens.

The essentials

Event details

Dates
22 September 2026 to 23 September 2026
Location
Hyatt Regency San Francisco Airport, San Francisco, United States
Organiser
Customer Success Collective
Tickets
USD 299

Who attends

The audience

A community of senior decision-makers

As described by the organiser

Public discussion

What people are saying

  • PressTop Customer Experience Conference to Attend in 2026

    September CX Travel & Hospitality Exchange 2026 | Sept 8 | London, UK: Travel & hospitality CX summit. Customer Support Summit San Francisco 2026 | Sept 22-23 | San Francisco, CA, USA Support-centric CX conference. eCommerce Expo London 202

    fluentsupport.com

Speaking

Call for speakers

This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.

View the call for papers

Agenda themes

Topics covered

  • AI
  • Customer Experience
  • Privacy
  • Automation
  • Design
  • Cloud
  • Marketing
  • Sales
  • Customer Success
  • Product
  • Upskill
  • Email

On stage

Speakers

  • Mike Davis, Sr. Director, Global Technical Support, Planet
  • Assaf Barnir, Head of Global Technical Support, Sentry
  • Sean Guzman Murphy, Former SVP, Client Experience, Illumia
  • Rachel Moore, Director, Customer Support, Quo Awasi
  • Ambei Head, of Customer Service, Santa Clara Valley Transportation Authority
  • Boaz Maor, Chief Customer Officer, Redirect Health
  • Nandish Dave, Director, Technical Support, BitGo
  • Tomek Krajewski, Director, Technical Support
  • Sreshta Ramdaspalli, Lead Product Manager, PayPal
  • Stephen Ng, Sr. Director, Global Support and Customer Advocacy, Splashtop
  • Mark McKercher, Vice President, Global Support, Sovos

On the floor

Sponsors and partners

  • Helply
  • Intercom
  • Pylon
  • Balto
  • Kustomer
  • Plain
  • Hiver
  • Rippit
  • Ada
  • Duckie
  • OnRamp
  • Gainsight

Logistics

Where to stay

Places to stay near the venue.

  • Inn at Market

    190 m from the venue

    1412 Market Street

    MapHotel site

  • Edwardian Hotel

    270 m from the venue

    1668 Market Street, San Francisco, 94102

    MapHotel site+1 415-864-1271

  • Inn at Gough

    290 m from the venue

    135 Gough Street, San Francisco, 94102

    MapHotel site+1-415-890-4235

  • Hayes Valley Inn

    410 m from the venue

    417 Gough Street

    MapHotel site+1-415-431-9131

  • Ram’s Hotel

    420 m from the venue

    80 9th Street, San Francisco, 94103

    Map

  • Chase Hotel

    440 m from the venue

    1278 Market Street

    Map

  • Donnelly Hotel

    460 m from the venue

    1272 Market Street, San Francisco

    Map

  • Inn at the Opera

    480 m from the venue

    333 Fulton Street, San Francisco, 94102

    Map

Keep planning

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