Banking
CX Strategy Summit & Awards
The essentials
Event details
- Dates
- 9 September 2026
- Organiser
- UBS Forums
- Tickets
- INR 10000
- Expected attendance
- 190
- Industry
- Banking
Agenda themes
Topics covered
- Banking & Finance
On stage
Speakers
- Srikkanth Sridhar, Swiggy
- Deepak Chaubey, Director - Gen AI, PayU
- Anuradha Chakraborty, Flipkart
- Dhruv Rastogi, Chief AI Officer, MediAssist
- Sanjay Sachdeva, Head - CRM & IT, Page Industries
- Sunil Menon, Chief Retail Expansion Officer, Lenskart
- Musthaq Ahamed, Head - Customer Loyalty and Payments, Bangalore International Airport Ltd
- Riveena Kaur, Head - Customer Experience, Landmark Group
- Archna Gupta, Apollo Hospitals
- Seetharaman Srinivasan, Director - SCM & Customer Service, Harman
- Minol Ajekar, Group Head (VP) Customer Experience & Loyalty and ESG, Puravankara Limited
- Latha MP, Dell Technologies
- Aalok R Pradhan, Chief Customer Delight Officer, TVS Motors
- Chaithanya Mangalampalli, Director - Global Digital Experience, Uber
- Shikha Maheshwari, Head of India Customer Experience, Amazon
- Remy Alexander, Head of Digital Service Experience, Philips
- Satish Patil, Director - Customer Experience, Samsung
- Mohammed Khazi, Paytm
- Vinil Raj, Head - Customer Engagement Center, Asia Pacific, Lenovo
- Satheesh Kumar K, Titan Company Limited
On the floor
Sponsor
- QDegrees Services
Logistics
Where to stay
Places to stay near the venue.
JW Marriott
Villa Lavelle
Ibis
Rajaram Mohan Roy Road, Bengaluru, 560027
ITC Gardenia Royal
1 Residency Road
Olive Richmond Circle
Ramanashree Richmond
16 Rajaram Mohan Roy Road, Bengaluru, 560025
Lavelle Mansion
1 Lavelle Road, Bengaluru, 560001
Airlines
Keep planning
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