Travel & Hospitality
CX Travel & Hospitality Exchange 2026
This event has ended. See related upcoming events below.
The essentials
Event details
- Dates
- 8 September 2026 to 9 September 2026
- Organiser
- IQPC
- Expected attendance
- 121
- Industry
- Travel & Hospitality
Who attends
The audience
The CX Travel & Hospitality Exchange features leading Customer Experience, Customer Service, and Digital Leaders from the biggest airlines, hotels, airports and travel agencies
As described by the organiser
Agenda themes
Topics covered
- Travel
- Hospitality
- CX
- Travel & Hospitality
On stage
Speakers
- Mirco PatronciniChief Technology Officer, lastminute.com
- Tommaso BertiniChief Marketing Officer, Alpitour World
- Marie DalyChief Operations Officer, Transport for Wales
- Sinead QuinnDirector of Inflight, Ryanair
- Matthias BrazelSenior Director of Digital Ground Experience, Lufthansa
- Gabriel LlanerasHead of Digital Product, Air Europa
- Christina DivineyVice President of Global Customer Care, Hertz
- Ewelina Kolodziej TyczkaCustomer Service Director, Thomas Cook
- Bénédicte DautrifEuropcar Mobility Group
- Mia SawayaHead of Customer Contact Centre
- Yujia CaoKiwi.com
- Des TraynorCo-Founder, Fin
- Vibhor GargEXL
- Matt JonesHead of Product, EvaluAgent
- Nick BrowneNiCE Cognigy
- Ganna Koval
- Sue Bradley
- Kinnari Ladha
- Timo Järvelä
- Mario Manfuro
On the floor
Sponsors and partners
- Treasure Data
- ONQ
- ForgeRock
- WNS
- Reply Retail
- UserTesting
- Language I/O
- IGT Solutions
- Inviqa
- TELUS International
- InMoment
- Caplena
- bloomreach
- Wordners
- Five9
- Nagarro
- Amperity
- Twilio
- Cognigy
- Merkle
Logistics
Where to stay
Places to stay near the venue.
Holiday Inn Brentford
TW8 8GA
Premier Inn
52 Brentford High Street, Brentford, TW8 0BB
Novotel London Brentford
TW8 0GP
Travelodge
TW8 0BD
Hilton Syon Park
Park Road, Brentford, TW8 8JF
Best Western Northfields Ealing Hotel
264 Northfield Avenue, London, W5 4UB
Maids Guest Rooms
288-290 Kew Road, Richmond, TW9 3DU
Coach & Horses
8 Kew Green, Richmond, TW9 3BH
Stay on it
Get the next edition
CX Travel & Hospitality Exchange 2026 has finished. When the organiser announces the next edition, we read it from their own site. Leave your address and we will forward the dates once, when they are real.
Plan this event
Work out who to meet here
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