Event

Engage Customer Summit 2026

The Engage Customer Summit 2026 is a conference and exhibition for CX software decision-makers and senior leaders responsible for technology procurement. It features a 7-stage program with 250 case studies and insights from experts in customer engagement. It helps organizations move towards a customer-centric future.

3 weeks until it opens.

The essentials

Event details

Dates
7 October 2026 to 8 October 2026
Organiser
Engage Business Media

Who attends

The audience

The 2026 Engage Customer Summit will bring together an unparalleled concentration of CX software decision-makers, attracting senior leaders with direct responsibility for technology procurement and investment.

As described by the organiser

Speaking

Call for speakers

This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.

Agenda themes

Topics covered

  • AI
  • Artificial Intelligence
  • Customer Experience
  • Privacy
  • Sustainability
  • Automation
  • IoT
  • Design
  • Focus
  • Cloud
  • Talent
  • Energy

On stage

Speakers

  • Ian PlummerChief Customer Officer, Autotrader UK
  • Joanna ReynoldsDirector of Customer Experience (CX), Beauty Pie
  • Gabriella LambertHead of Customer Experience, Nestlé Nespresso SA

On the floor

Sponsors and partners

  • Verint®
  • ElevenLabs

Logistics

Where to stay

Places to stay near the venue.

Stay on it

Get the next edition

When Engage Customer Summit 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.

One email per announcement. Unsubscribe in a click, and we never pass your address on.

Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like Engage Customer Summit 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

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