Event

Engage Customer Summit 2026

2 months until it opens.

The essentials

Event details

Dates
7 October 2026 to 8 October 2026
Organiser
Engage Business Media

Who attends

The audience

The 2026 Engage Customer Summit will bring together an unparalleled concentration of CX software decision-makers, attracting senior leaders with direct responsibility for technology procurement and investment.

As described by the organiser

Speaking

Call for speakers

This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.

Agenda themes

Topics covered

  • AI
  • Artificial Intelligence
  • Customer Experience
  • Privacy
  • Sustainability
  • Automation
  • IoT
  • Design
  • Focus
  • Cloud
  • Talent
  • Energy

On stage

Speakers

  • Ian Plummer, Chief Customer Officer, Autotrader UK
  • Joanna Reynolds, Director of Customer Experience (CX), Beauty Pie
  • Gabriella Lambert, Head of Customer Experience, Nestlé Nespresso SA

On the floor

Sponsors and partners

  • Verint®
  • ElevenLabs

Logistics

Where to stay

Places to stay near the venue.

  • The Clermont

    70 m from the venue

    London, WC2N 5HR

  • The Z Hotel Trafalgar

    170 m from the venue

    53 Chandos Place, London

  • Citadines Trafalgar Square

    170 m from the venue

    18-21 Northumberland Avenue, London, WC2N 5EA

  • Hotel The Grand at Trafalgar Square

    180 m from the venue

    London

  • Club Quarters Hotel

    180 m from the venue

  • hub by Premier Inn

    200 m from the venue

    110 St Martin's Lane, London, WC2N 4BA

  • St Martins Lane Hotel

    220 m from the venue

    45 St Martin's Lane, London, WC2N 4HX

  • Great Scotland Yard Hotel ★★★★★

    240 m from the venue

    3-5 Great Scotland Yard, London, SW1A 2HN

Keep planning

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