Retail & E-commerce
Post-Purchase Forum 2026
This event focuses on the post-purchase experience, including loyalty and customer relationships. It explores strategies for building connection and retention after an initial purchase.
The essentials
Event details
- Dates
- 15 October 2026
- Address
- 10 Hudson Yards New York, NY 10001
- Organiser
- CommerceNext
- Industry
- Retail & E-commerce
Who attends
The audience
Directors and VPs in eCommerce, Customer Service, Loyalty, Returns and Fulfillment.
As described by the organiser
Agenda themes
Topics covered
- POS
On stage
Speakers
- Margot JohnsonChief Digital Officer, Aritzia
- Julian KrengeFounder & Chief Product Officer, parcelLab
- Dave BolotskyFounder & CEO, Uncommon Goods
- Carlos Dunlap-BeardVP, Loyalty Strategy, ebbo
- Jillissa VinegraDirector of Retention, Trees.com
- Andrew LaudatoCOO, The Vitamin Shoppe
- Paula MacaggiCEO & Co-Founder, OFFBounds
- Michael AllanGeneral Manager, Quince
On the floor
Sponsors and partners
- Redo
- Narvar
- Ebbo
- Klaviyo
- BlueConic
- Blustream
- FlipCX
- Queen
- Remarkable
- Route
- Seel
- Talkable
- TestParty
Plan the spend
Tickets
Ticket tiers, as published by the organiser:
| Retailers & Brands | USD 100 |
| General Admission | USD 3,000 |
Logistics
Where to stay
Places to stay near the venue.
Duane Street Hotel
182 Duane Street
The Frederick Hotel
Four Seasons Private Residences New York Downtown;Four Seasons Hotel New York Downtown
27 Barclay St, New York
The Beekman, A Thompson Hotel
123 Nassau Street, New York, 10038
Warren Street Hotel
86 Warren Street, New York, 10007
Aloft Manhattan Downtown
49 Ann Street, New York, 10038
M Social Hotel New York Downtown
55 Church Street, New York, 10007
Walker Hotel Tribeca
77 Walker Street, 10013
Stay on it
Get the next edition
When Post-Purchase Forum 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like Post-Purchase Forum 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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