Event

Shared Services and BPO Week Philippines 2026

The essentials

Event details

Dates
November 2026
Location
Manila, Philippines
Organiser
IQPC

Agenda themes

Topics covered

  • Make AI Work in Real Shared Services Operations
  • Redesign Shared Services for Control, Resilience and Value
  • Expand GBS from Service Delivery to Capability Ownership
  • Step Inside the GBS Innovation Hubs

On stage

Speakers

  • Ailene Garcia-SoteloGlobal Director of Procure to Pay, Shared Services, World Vision
  • Mikhail SalinasSenior Director, GBS Site Lead, Analog Devices
  • Joseph OlivaDirector, Global Business Services, Dole Asia Company Limited - Global Business Services
  • Jonathan TamFoodpanda
  • Thom SumagangHead of Business Services Southeast Asia, Jardine Matheson Ltd
  • Zeeshan PervezPresident Shared Services, ACEN Corporation
  • Pradeep BhanothaCEO, AXA
  • Restie RamirezThermo Fisher Scientific
  • Steve HarrisManaging Director Group Capability Centre, ANZ
  • Ailenne EstrellaCHRO, Cardinal Health
  • Divina AntangCTC Group Philippines
  • Carolynne ClaveriaHead of GBS+ Manila and President, HPI/HPATI, Henkel
  • Johann AngVP, Operations and Head of Manila Site, International SOS
  • Mark HernandezHead of Human Resources, South Luzon Container Terminal - ICTSI
  • Sheryll SembranoHead, Bayer GBS Manila Bayer Business Services Philippines, Inc
  • Marge DizonVice President and Head of Shared Services (Network Technical Group), Globe Telecom
  • Shermee TanAssociate Director, Universal Hotels and Resorts
  • Elaine GraceDirector, GBS, APL Logistics
  • Avee GoyalGeneral Motors Finance - Site Lead, General Motors

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