Event
Smarter Services Executive Symposium 2026
This event is for leaders in service, support, and customer experience. Its purpose is learning, networking, and advancing executive relationships. Guests gain knowledge and insights from various sessions.
The essentials
Event details
- Dates
- 14 September 2026 to 16 September 2026
- Organiser
- Service Council™
- Tickets
- USD 2395
- Expected attendance
- 344
Public discussion
What people are saying
- PressSmarter Services Executive Symposium 2026 - Service Council
Smarter Services Executive Symposium 2026 - Service Council Conference Business Chicago Marriott Downtown Magnificent Mile, Chicago, Illinois Sep 14 - 16, 2026 In-person
- PressSmarter Services Executive Symposium 2026 - Service Council
Events - Smarter Services Executive Symposium 2026 - Service Council - - - - - - - Keynote speaker - December 1969 - December 1969
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- AI
- Customer Experience
- Automation
- Technology
- Human Resources
- Leadership
- Research
- America
- North America
- Innovation
- Business
- HR
On stage
Speakers
- C. Thi NguyenAuthor & Professor
- Troop AschenbeckGlobal Head of Supply Chain and Repair Centers
- Brian MacLeodVP of Membership Services
- Ryan DurkinVP AI & Community Engagement
- Jena Holtberg-BengeChief Digital & Information Officer
- Matt KennedyVice President, Global Capabilities & Innovation
- Stephanie BarrientezVP, Service Supply Chain
- Girish JunejaSVP & Chief Digital Officer, Dover Corporation
- Brent BallChief Information Security Officer
- Mike RembelskiVice President, Global Service Operations
- Chris MarquezSVP Customer Care
- Stephan GelinasVP, Global Customer Care
- Kate VersprilleVP, Global Field Supply Chain & Logistics
- Sasha IlyukhinSenior VP, Global Processing Services and Services Solutions
- Matthew WongVice President, Customer Support
- Haroon AbbuSenior Vice President of Digital, Data, and Analytics
- Cynthia PattersonVice President of Customer Support
- Emrah ErcanVice President Service - North America
- Kirsi LoFreseGlobal Service HR Leader
- Carol TalbertDirector, RSN Operations Support
Logistics
Where to stay
Places to stay near the venue.
Jaslin Hotel
261 West Cermak Road, Chicago, 60616
Benedictine Bed and Breakfast
3111 South Aberdeen Street, Chicago, 60608
SpringHill Suites Chicago Chinatown
2357 South Wentworth Avenue, Chicago, 60616
The Polo Inn
3322 South Morgan Street, Chicago, 60608
Wyndham Chicago McCormick Hotel
11 West 26th Street, Chicago, 60616
Stay on it
Get the next edition
When Smarter Services Executive Symposium 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
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