Event
Technology Services Industry Association - TSIA World
This event focuses on the future of the AI customer lifecycle, exploring how companies architect, monetize, and operate it. It is for go-to-market and sales leaders, and VPs and directors in customer success, services, support, and other related fields.
The essentials
Event details
- Dates
- 19 October 2026 to 21 October 2026
- Address
- 3730 S Las Vegas Blvd, Las Vegas, NV 89158
- Organizer
- TSIA
- Expected attendance
- 2,000
- Website
- tsia.com
- Agenda
- View the agenda
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Agenda themes
Topics covered
- The Future of the AI Customer Lifecycle
- Architecting the AI-driven lifecycle
- Monetizing AI across the lifecycle
- Building the autonomous CX
On stage
Speakers
- J.B. WoodTSIA
- Thomas LahExecutive Director and EVP, TSIA
- Sanjay KulkarniSAP
- George HumphreySr. VP of Research, TSIA
Before you go
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Logistics
Where to stay
Places to stay near the venue.
El Cortez Hotel and Casino
301 North 6th Street, Las Vegas, 89101
Oasis at Gold Spike
Downtown Grand
El Cortez Cabana Suites
Fremont Hotel & Casino Las Vegas
200 Fremont Street Experience, Las Vegas, 89101
California Hotel and Casino
12 East Ogden Avenue, Las Vegas, 89101
Hotel Apache - Adults Only
Fremont Street Experience, 89101
For organizers
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