SaaS

AI for Customer Support Summit Boston attendees

Speakers and sponsors named on public listings

Public listings for AI for Customer Support Summit Boston name 11 speakers and 17 organizations. The organizations are 6 sponsors and 11 companies on stage.

The essentials

Event details

Dates
27 October 2026
Location
Boston, United States
Venue
The Westin Seaport
Industry
SaaS
Speakers listed
11
Companies listed
17
Sponsors listed
6

Who attends

The audience

A community of senior decision-makers

As described by the organizer

From the speaker listing

Speakers (11)

Names, roles and companies from published speaker listings.

  • Paul KozlovPalo Alto Networks
  • Matt FarineauDirector, Applied AI, Acquia
  • Raymond OteroFormer Director, Global Customer Experience (GCX) - Strategic Programs, Microsoft
  • Joep EvertsSVP, Customer Support, Elsevier
  • Nancy Coluccio KennedyHead, Customer Fulfillment, NA, Sanofi
  • Petra WiseDirector, Customer Operations and Support, CarGurus
  • Jake MahonDirector, Customer Technology, Netwrix Corporation
  • Stephen Carl EatonHead of Global Support, Copado
  • Amaadur RahmanDirector, Customer Solutions, PENTAX Medical
  • Bharat ManmodeDirector, Customer Support, TitleDB
  • Athena ArzonLion Brand Yarn

Last checked 2026-09-17.

From the sponsor listing

Sponsors and partners (6)

Organizations listed as sponsors or partners.

  • Assembled
  • Pylon
  • Kustomer
  • Totango
  • Ask-AI
  • Onramp.us

Last checked 2026-09-17.

From the speaker listing

Companies on stage (11)

Companies represented by listed speakers.

  • Palo Alto Networks
  • Acquia
  • Microsoft
  • Elsevier
  • Sanofi
  • CarGurus
  • Netwrix Corporation
  • Copado
  • PENTAX Medical
  • TitleDB
  • Lion Brand Yarn

Last checked 2026-09-17.

From these listings

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Agenda themes

Topics covered

  • Human-AI task allocation
  • Intent personalization
  • Proactive agentic support
  • Autonomous AI governance
  • AI-powered insights

Common questions

Frequently asked

Who is listed for AI for Customer Support Summit Boston?
Public listings for AI for Customer Support Summit Boston name 11 speakers and 17 organizations. The organizations are 6 sponsors and 11 companies on stage.
Is there an attendee list for AI for Customer Support Summit Boston?
This page shows the listed speakers and sponsors. Registration lists are held by the organizer. Request a target list to plan who to meet.
Which speakers are listed for AI for Customer Support Summit Boston?
11 speakers are named on public listings for AI for Customer Support Summit Boston, including Paul Kozlov (Palo Alto Networks); Matt Farineau (Director, Applied AI, Acquia); Raymond Otero (Former Director, Global Customer Experience (GCX) - Strategic Programs, Microsoft).
Which sponsors are listed for AI for Customer Support Summit Boston?
6 organizations are named on the sponsor and partner listings for AI for Customer Support Summit Boston, including Assembled, Pylon, Kustomer, Totango, Ask-AI.
When and where is AI for Customer Support Summit Boston?
27 October 2026 at The Westin Seaport, Boston, United States.

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