SaaS
Chief Customer Officer Summit | Chicago
Join your Midwest CCO peers in Chicago for this unmissable community gathering of customer leaders at the ultimate networking and learning conference.
The essentials
Event details
- Dates
- 17 November 2026
- Organiser
- Customer Success Collective
- Expected attendance
- 95
- Industry
- SaaS
Who attends
The audience
Join an exclusive network of C-suite customer leaders, for the first time in Chicago.
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- AI-first operating models
- Stakeholder engagement
- Customer-centricity
- Crush churn
- Strategies to scale
- Break the cycle
- Collaborate
- Pave the way for growth
On stage
Speakers
- Elizabeth BlassChief Customer Officer, Karbon
- Brett BangeVice President of Global Customer Success, Fullstory
- Kristi FaltorussoChief Customer Officer
- Joe WeberSVP, Customer Success & Tech Support, Axonius
- Kerry GoodFormer VP, Customer Success Americas, Planview
- Alice LocatelliChief Experience Officer, Society of Actuaries
- Mary PoppenChief Customer Officer, Perceptyx
On the floor
Sponsors and partners
- Pylon
- Tingono
- Totango
- OnRamp
- Ask-AI
Logistics
Where to stay
Places to stay near the venue.
Jaslin Hotel
261 West Cermak Road, Chicago, 60616
Benedictine Bed and Breakfast
3111 South Aberdeen Street, Chicago, 60608
SpringHill Suites Chicago Chinatown
2357 South Wentworth Avenue, Chicago, 60616
The Polo Inn
3322 South Morgan Street, Chicago, 60608
Wyndham Chicago McCormick Hotel
11 West 26th Street, Chicago, 60616
Stay on it
Get the next edition
When Chief Customer Officer Summit | Chicago announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
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