SaaS
Customer Success Summit | Chicago
Join your customer success peers in Chicago for this unmissable community gathering at the only networking, learning & development conference you need.
The essentials
Event details
- Dates
- 18 November 2026 to 19 November 2026
- Address
- 301 East North Water Street Chicago
- Organiser
- Customer Success Summit
- Expected attendance
- 150
- Industry
- SaaS
Who attends
The audience
A community of senior decision-makers
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- Value realization
- Emerging technology
- Cross-functional collaboration
- Customer-centricity
- Optimize onboarding
- Strategies to scale
On stage
Speakers
- Randall Hulme, Director of Customer Success, Qualtrics
- Anel Kurtovic, Strategic Account Director, Global Relay
- Craig Kaplan, Customer Success Director, Silverfort
- Steve Sandison, Director, Customer Success - Finance & Insurance Vertical, Dun & Bradstreet
- Cameron Hector, Director of Customer Success, Product Adoption, Salesforce
- Kurt Hamberkamp, Global Head of Customer Success, UL Solutions
On the floor
Sponsors and partners
- Pylon
- Totango
- OnRamp
- Ask-AI
Logistics
Where to stay
Places to stay near the venue.
Jaslin Hotel
261 West Cermak Road, Chicago, 60616
Benedictine Bed and Breakfast
3111 South Aberdeen Street, Chicago, 60608
SpringHill Suites Chicago Chinatown
2357 South Wentworth Avenue, Chicago, 60616
The Polo Inn
3322 South Morgan Street, Chicago, 60608
Wyndham Chicago McCormick Hotel
11 West 26th Street, Chicago, 60616
Keep planning
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